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Here’s where you’ll find recent articles about FirstService Residential, as well as our impact on the areas we serve.

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Planning Your High-Rise Maintenance and Capital Improvements

Posted on Wednesday May 24, 2017

Maybe this has happened to your high-rise association: An unexpected capital expense finds your condominium’s board of directors needing to impose a special assessment. Establishing a plan for your building’s maintenance and capital improvements is not only important for your budget. It can also prevent life-threatening catastrophes. So what does it take to put together a program that protects both the health of your association’s finances and the safety and lifestyle of your residents? Find out in our interview with Phil Pool, vice president at FirstService Residential.

Resale Packages and Certificates 101 for Community Association Boards in Virginia

Posted on Wednesday April 26, 2017

For most people, buying a home is the largest investment they make. We all know there’s a lot of paperwork that comes with buying a home, and although it can seem overwhelming, that paperwork is vital for the protection of the buyer, the seller and the community in which the home is located. If you are buying or selling a home in managed community, a resale package is a critical part of that. What is a resale package and why is it important? How do you get one and when do you need it? We sat down with our Director of Resale to get the answers to these and other important questions.

Four Secrets to Great Communication in Your Association

Posted on Monday February 06, 2017

There’s one challenge that plagues all board members, regardless of experience: communication. Part art and part science, communication is the key to building strong relationships and effectively meeting your obligations as a board member for your community association. Here are a few quick tips to ensure communication is flowing in your association.

How to Create a New Revenue Stream from Your Amenities

Posted on Wednesday February 01, 2017

Savvy boards are always keeping an eye out for ways to maximize revenue. If you’re interested in ramping up your revenue streams, take a look around and imagine the possibilities. Read tips on how you can generate cash flow from your existing amenities. 

Getting to Great: Guide For HOA Board Communication

Posted on Wednesday January 25, 2017

As a board member, one of your responsibilities is making sure that your community members have the information they need, when they need it. Consider these guidelines as a roadmap to great communication that will keep everyone on the same path.

The Importance of Having a Partner to Manage and Activate Community Amenities

Posted on Monday January 23, 2017

Having a swimming pool, a fitness area, or a clubhouse for residents are perks that can make any community stand out. A good management company has people with many years of experience operating and maintaining these types of features, and they can offer many helpful ways for you to get the most for your community. Here are some ways your community can benefit from the experience of a community association management company, and make your job as a board member a little easier.

A Guide to Implement Your Budget Successfully

Posted on Monday January 23, 2017

You’ve done all the homework. Crunched the numbers. Your reserve study is complete, your vendor agreements have been checked and your budget is done! Now what? There’s an entire process to creating the budget, followed by implementing it, and clear communication to homeowners, through every step of the process, is the best way to avoid problems.

Four Communication Essentials of Good Community Management Companies

Posted on Thursday January 19, 2017

The foundation of any good relationship is communication. And that also holds true for HOAs and community management companies, regardless of whether we’re talking about a townhome community, high-rise or a master-planned community.

Tis the Season… Make Sure Your Package Handling is Smooth and Efficient

Posted on Tuesday December 06, 2016

It’s the most wonderful time of the year! No doubt your high-rise building will be extra- busy with family and friends visiting residents, and with lots of packages being delivered! Online shopping is bigger than ever. Few things are easier than finding the perfect gift for a loved one while still in your pajamas and snuggled on the couch – no fighting mall traffic or bad weather, and deals abound. That said, holiday package delivery does have its own caveat: Will it arrive on time and safely?

Policies and Compliance 101: Guidelines for Making and Enforcing Rules

Posted on Tuesday October 25, 2016

The most important factors in association policy making, whether for a condo, co-op, townhome or master-planned community, are clarity and sensibility. When making a new policy, the board must present a united front and clearly communicate the policy and related consequences to all residents. Whether you live in an Alexandria condo or a Fredericksburg gated community, whether the policy is about overnight guest parking or designated smoking areas, the basic principles for crafting good policy and successfully enforcing it are the same.

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