Jesse DiGiovanni, vice president of human resources, is responsible for the oversight and direction of all human resources activities, including planning and development of initiatives to align with company policies, culture and best practices. She will also serve as a strategic business partner, working closely with market and operational leaders to help meet and exceed organizational goals.
DiGiovanni has vast experience working with leadership teams to advise on talent management, associate engagement, HR metrics analysis, workforce and succession planning, performance management and learning and development functions. Most recently she served as the HR Leader – East Coast for The RealReal. Jesse has an MBA in human resource management from Fairleigh Dickinson University and a Bachelor of Science in human resources management and industrial psychology from Ramapo College of New Jersey.
Mark Bailey provides leadership and operational oversight for our management teams and communities in Maryland and Northern Virginia. Prior to joining FirstService Residential, Mark served as Director of Community Associations for Woodlawn Development Group. Mark’s eight years of progressive industry leadership expertise, along with his customer service focus and experience and success in leadership roles in community association development and management, provide value to both our management teams and our clients.
Mark is a graduate of The College of William and Mary where he earned his Bachelor’s degree in Economics and a Master of Business Administration. Mark is licensed by the Common Interest Community Board in Virginia as a Supervisory Employee. He is a member of the Community Associations Institute (CAI®) and has earned the PCAM®, CMCA® and AMS® professional designations issued by CAI®.
Airielle provides leadership and operational oversight as the high-rise division leader for client communities in the DC Metro area. She is also a member of the executive leadership team for FirstService Residential in the DC area. Airielle brings to the company 14 years of progressive property management experience for various community types including condominiums, cooperatives, HOAs and large-scale communities. She started her career in the hospitality business. Airielle’s experience in association management allows her to offer a high degree of physical and governance structure knowledge, customer service expertise, and leadership skills.
Airielle Hansford has been an active volunteer with the Washington Metropolitan Chapter of Community Associations Institute (WMCCAI) since 2007, earning the Chapter’s Rising Star Award in 2011. She was elected to the Chapter Board of Directors in 2015 and currently serves as President of the chapter. Hansford also served as the Member Services Council Chair from 2014 through 2015, chaired the Annual Awards Dinner Committee from 2011 through 2013, sat on the Social Media Task Force, has written articles for the chapter’s publication, Quorum, and proctored the M100 test.
Hansford has earned the CMCA® and AMS® designations as well as the PCAM®, the industry’s highest designation, through Community Associations Institute (CAI.)
Scott Bresnick drives and supports a wide range of strategic and operational initiatives. He is also responsible for transferring best practices across the operations and business units to impact positive change throughout the organization.
Bresnick brings over 15 years of strategic management and process development experience. He has hands-on experience with businesses ranging from start-up to enterprise with extensive knowledge of corporate operations and business management including business planning, strategic management, and project planning.
Bresnick received his Bachelors Degree in Business Management and his Masters in Business Administration, both from Monmouth University in West Long Branch, New Jersey.
Ilene Jablonski, vice president of marketing and communications, is responsible for the marketing strategy and execution, internal and external communications and development of new business development initiatives for the East Region of FirstService Residential.
With many years of marketing leadership experience, llene has developed and implemented marketing, branding and communications programs for the real estate industry. Prior to joining FirstService Residential in 2018, Ilene spent over 17 years with Mack-Cali Realty Corporation and Roseland Residential Trust. With over 20 years of related experience, Ilene has a proven track record of building successful marketing teams, developing award-winning campaigns and increasing brand recognition.
Ilene remains active on the Hudson County landscape, serving on the board of the Hudson County Chamber of Commerce and the Jersey City Economic Development Association and member of the New Jersey City University School of Business Advisory Council. In addition, she is a member of Community Associations Institute of New Jersey (CAI-NJ) and IREM NJ.
Ilene graduated, with honors, from Kean University with a Bachelor’s degree in Management Science and Marketing.