Hurricane Harvey Updates



We are relieved that this devastating storm is finally subsiding in the Houston area. Our thoughts and prayers extend to our many residents and associates that have been personally affected by this unprecedented event. The well-being and safety of everyone continues to be our top priority as we begin the clean-up and recovery process.

Our local Houston offices have re-opened. All community managers are available to help resolve any community-related issues. Please note that due to continued flooding concerns, they may still be unable to physically get to your property at this time, but will do their best to provide assistance. 

Residents may contact our 24-hour Customer Care Center at 800-932-9449 with questions or concerns. 

Thank you for your patience as we continue to evaluate the recovery needs of every community.

Please see helpful emergency contacts and official guidance information below.
 
Emergency Contacts

For immediate assistance, contact the following government departments:
EMERGENCIES (Life Threatening, Fire, Police):  9-1-1

Non-Emergency (Office of Emergency Management)
City of Houston:  3-1-1
Harris County:  (713) 881-3100
Montgomery County:  (936) 523-3900
Brazoria County:  (979) 849-5711
Fort Bend County:  (281) 342-6185

Official Guidance

The following links provide official guidance affecting your community.  Keep your televisions and radios tuned to news and always heed the warnings and advice given by our public officials.

* Traffic & Road Closures:  www.traffic.houstontranstar.org
DON’T DRIVE INTO HIGH WATER, TURN AROUND, DON’T DROWN.

* Harris County Bayou River Levels for Houston:  https://www.harriscountyfws.org/
* Electricity Status:  http://gis.centerpointenergy.com/outagetracker/
* County information and links for weather, flood warnings, and emergency contacts:
* Harris County, www.houstonemergency.org
* Fort Bend County – www.fboem.org
* Montgomery County – www.mctxoem.org
* Brazoria County - brazoriacountytx.gov/departments/emergency-management
* Galveston County – gcoem.org
*Bayou River Levels for Houston: https://www.harriscountyfws.org/
*Road closures/Transtar Houston: https://goo.gl/Cip9SY
*Visual Satellite of Storm: http://weather.cod.edu/satrad/exper/?parms=houston-07-48-1