What Our Communities Say
We are proud of the exceptional service that our associates deliver. No matter what kind of community they serve, they do what’s right and work hard to build great relationships with board members and residents to help maximize their property values and enhance their lifestyles. So we love it when residents and board members reach out to tell us how happy they are with our associates’ professionalism, experience and reliability. But don’t take our word for it. See for yourself what they have to say about us in their own words:
"Our Community Manager has done such an amazing job taking care of our community."
Avondale Gardens Vice President, Beth McDow
"They are available, outstanding, and helpful. They have expertise that others are not quick to share."
"In our first year with FirstService Residential, our Association experienced an 11% budget surplus as a result of FirstService Residential vast bulk purchasing capacity, savings, competitive bidding on maintenance and capital projects, inventory and risk management and numerous human resource cost containment strategies."
"I have dealt with other management companies that have been sub-par."
"Consistent and reliable service. As developers, we appreciate a single point of contact for all management issues whether they're financial or enforcement related."
"Our manager is very prompt with answers to all our questions. Also prompt getting bids on what has to be done and keeping the board informed of all things. If there has to be something Done she gets right on it. This can only come from good training from the company."
Elm Grove Townhomes
"All of the staff at the Woodlands office are very professional and helpful."
Enclave at Mill Point
"I love the consistent customer service and the proactive nature of needs being addressed."
"I wanted to say thanks for all of your work and sacrifice as you serve so ably on our HOA board. You handle the stress and strain with grace and distinction, and I really appreciate what you do. And Katie, I can sleep better at night knowing that you and your cohorts are taking care of all the facets of maintaining our HOA. Your professionalism and attention to detail is tops!"
Hidden Forest Estates HOA
"FirstService Residential has been my go to, exclusive HOA Management Service provider for over a decade and I have never had a reason to have second thoughts due to the outstanding service and the consistent development of staff from those I initially started with to those I deal with today."