Over the last decade, FirstService Residential has grown into Tennessee’s most trusted property management company. This does not happen by accident, It takes a full team of dedicated managers, all working toward the same goal. People across the Volunteer State already know how our proven management techniques bring value to every community, from downtown Nashville and Franklin to Memphis and Chattanooga. Given the chance, we can do the same for yours.
We pride ourselves on being able to build great relationships with all of our clients. A major part of that is listening to your concerns and questions, so we can bring you solutions that improve your lifestyle and maximize your operating budget. We’re involved in equipment maintenance, vendor relations, emergency planning and many other things that are important to the day-to-day operations of your community. From communication to finances to curb appeal, we know that everything we do can impact you and your neighbors, so we always keep your best interests in mind with every decision we make. That is the role we play as your community partner, and we work hard every day to live up to that responsibility.
No matter what part of the Volunteer State you live in, FirstService Residential is here to take care of all of your property management needs. We put our customer service experience to work for you in the following areas:
If you’re like us, your home is a major investment for you and your family. While you’re busy taking care of everything under your roof to maintain that investment, FirstService Residential is here to do the same for the community that surrounds your home. Our property management experts know what it takes to keep your board and your neighborhood on the right track, and we always aim high to meet your expectations.
Our team of dedicated professionals delivers results for Tennessee communities of many types, including:
Your community deserves the best management it can get, whether your neighborhood is filled with single-family homes or townhomes. Our managers will meet with your board to map out exactly which services are needed in your community and how they can benefit you the most. Whether it’s keeping up curb appeal through property inspections and fast attention to any maintenance problems, updating residents at board meetings or keeping tabs on your association’s budget, our team of HOA managers is always ready to do what’s right for your community.
Managing condominiums can be tricky, but with our experienced condo managers in place, it doesn’t have to be. Every member of our management team has the knowledge to help your residents get all they expect from their condo lifestyle. From amenities and maintenance to inventory control and local condo laws, FirstService Residential has your condo completely covered.
Our track record of successfully managing high-rises speaks for itself. We aim high in everything we do for your building, so that you can experience all the convenience and amenities it has to offer. Common areas are constantly maintained and on-site personnel are always available to understand the needs of residents like you and your neighbors. We want you to enjoy your condo without having to worry about how it’s being run.
When you live in one of our active adult communities, you always have something going on. Our experienced team is on site to schedule activities and plan events. From wellness programs and educational seminars to social events, the only decision you have to make is which to try first!
In Tennessee, we offer resort-style living to residents who are looking to surround themselves with on-site amenities. We have a dedicated team of professionals who work with your board to design activities and social programs targeted to your community’s interests. You’ll never have to go far for fun or relaxation!
It’s always easier to get things done when you have the right help. When it comes to your community, our property management team is a genuinely helpful group of experts, there to support your association board and keep everything running smoothly. We keep track of financial reports and budgets, so that everything is organized when it’s time to get ready for tax season. Our managers conduct frequent property inspections and stay on top of maintenance, so that your community always appears warm and inviting. We can keep your residents informed about neighborhood news through periodic newsletters and will regularly attend your board meetings so that we know what is happening and can communicate clearly on your behalf. At FirstService Residential, it makes us proud to be a part of your community and we’re happy to have the chance to make a difference for your entire neighborhood, every single day.
We also add value to your neighborhood through additional services, including
We are backed by the strength of our financial services partner, FirstService Financial, Inc. (FFI). We can offer assistance in getting the best interest rates for loans and cash reserves. We’re also able to help your community find the best insurance coverage for the right price.
Your residents want to know that their association dues are being put to good use, so keeping your finances in order has to always be a top priority. We take care of all your financial needs, from keeping the budget balanced and auditing spending to scanning vendor invoices and producing accurate and timely reports. Having all your financial ducks in a row will always make your board’s life easier when tax time rolls around.
Our FirstService Residential Connect software is a great way to keep everyone informed about what’s happening in your community. Residents can access the interactive community website to make dues payments, learn about upcoming events or download important documents. Board members can send out important alerts to everyone at once with our user-friendly program. The board can also get into the system from anywhere, using their smartphones or tablets to stay informed of association business.
No matter whether you’re a board member or a resident, you’re bound to have questions about your community from time to time. Our 24/7 Customer Care Center is here to make sure those questions are answered, night or day. We have well-trained Customer Care associates standing by to get you the information you need, the first time you call.
Perfection is a goal in everything we do, so it only makes sense that we always continue to learn and get better at what we do. Our extensive training covers association management from top to bottom, giving every one of our team members the skills they need to deliver you exceptional service every day.
Community Collection Services
Most of your residents will make their association dues payments on time, but
sometimes payments can become late or delinquent. When that happens, you can count on Community Collections Service (CCS) to properly handle those accounts for you. CCS will respectfully communicate with delinquent homeowners and make every effort to recover outstanding payments and get their accounts back in good standing with your community board.
Our property management expertise also comes in handy for developers! We are able to help choose the right amenities and programs to offer in any new development. Our team is ready to lend a hand in every stage of the development process, from site plan review to on-site marketing activities.
Receive valuable insights and informative resources for your community! Sign up below.