What People Have to Say About FirstService Residential

People love FirstService Residential!  Check out what they have to say...

"Thanks for all your updates and help through all these storms. You are the best property manager that this community has had since we moved in. You really care about the residents of this community and this is a breath of fresh air for us. We are here seven years and have been through three property managers before you and none were as caring as you. Thanks for your hard work."

Barbara L & Gene P

"Dear Alicia and Jamie, There are experiences that just warrant formal documentation of appreciation and the process of Ann and I securing permission to remove these trees is one of them. This included the entire time frame from Jamie assisting me with the forms to the phone call form Alicia that the request was approved. The professional communication and instruction kept us on the right track. This was a new experience for us and not fully understanding the process, the patience that both of you demonstrated with my multiple phone calls was much appreciated. We were so impressed that there was a formal home visit and personal inspection to fully understand the scope of our request by Jamie and her supervisor. The fact that several board members also came out was indeed reassuring that every opportunity was being made to understand the scope of the request. Driving by the front of our home does not give the same understanding of the request that was for the back yard. We are so fortunate to live in such a wonderful community that cares about its residents. Alicia and Jamie, thank you so much for being such an asset to all of us."

Betty D & Ann P

"Thanks for being so proactive under the circumstances."

Bill H

"You are so terrific keeping us up-to-date…and with a smile. Thanks for all you do. Stay warm."

Corinne D

"Thanks for answering my distress call so promptly. You were there and gone before I knew it…taking in my recycling can and removing the hanging fascia. The only evidence was the foot prints!! Thank you."

Diana

"Thanks for all your updates! You're a fantastic manager of our complex! The communication and responsiveness you provide is exceptional. Keep up the good work! Much appreciation to you from my family & me."

D'Jeanne Y

"I just wanted to say thank you, to you and your staff for doing such a good job handling these snow and ice storms recently. I know from my years on council that at time like this, you get more disgruntled complaints then "way to go guys!” So with that said, may I say on the behalf of the community, "Thank you for jobs well done and keep up the good work.”"

Donna F

"We wanted to let you know that we appreciate (and read!) all the emails you send - sometimes important & informative, and sometimes fun. You go the extra mile, and we have noticed. Thanks so much."

Frank & Donna C

"You are on the Ball. You are the first person since we lived here that did."

Mary H

"We can't thank you and your team enough for making our driveway a priority to clear so we could make it to dialysis early this morning. It was one less thing for us to worry about. Thank you very much."

Mindy and David M

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