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Get answers to frequently asked questions submitted by board members like you!

Does your homeowners association have adequate staff for the services that you provide? Learn how to staff your community effectively.

As the weather heats up and stay-at-home orders surrounding COVID-19 are lifted, it's important to remember the social distancing guidelines in place.

We’ve highlighted four common board blunders and included some practical tips for avoiding them. It’s important to identify these potential blunders early to save yourself and your board time and frustration.

As a self-managed association, do you need a management partner? Before making that choice, ask these 6 questions.

A big part of what sets your community apart is the amenities it offers. This goes beyond a pool, a fitness area or a place for a rooftop party – your amenities help create a lifestyle, and that’s the most important thing to residents and association members.

Solving for these 5 common myths can help you improve your decision-making process and align as a board. Read on to learn more.

As a self-managed association, do you need a management partner? Before making that choice, ask these 6 questions.

Considering synthetic turf for your community common areas? Understanding the facts on what it's made of, benefits and disadvantages, and how it will affect children or pets will make all the difference when determining if synthetic turf is the right choice for your community!

Safeguarding a strata corporation’s operating and reserve funds is one of the main fiduciary duties of all board members, not just the treasurer. This means strata councils must protect the financial interests of the strata corporation and its members.

It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.

Not all strata managers have what they need to give you great service. Learn what it takes to be a great strata manager.

As a self-managed association, do you need a management partner? Before making that choice, ask these 6 questions.

When you hire a contractor, it could either be the best decision you ever made, or the worst. The stakes are high; a good contractor will execute your vision on time and on budget, whereas a not-so-good one will be the source of bad workmanship, unexpected delays, inconvenience and a whole lot of headaches.

Picture this: your homeowners association has a big job that needs to be done, so you’ve got to find a qualified contractor to do it. How do you manage your vendor selection process to make sure you find the best one to fill your needs?

High summer temperatures bring high electric bills – especially this summer, as heat waves and soaring temperatures continue to blaze across the U.S. and Canada. But FirstService Residential’s innovative FS Energy program is keeping residents cool, curbing electric bills and lowering energy emissions and usage – and it saved $1.5 million in energy costs for NYC residents last summer. Now, the program is rolling out to multifamily buildings in Chicago and Miami.

When you have a large-scale project slated for your community, it’s tempting to select a vendor based on price. After all, what’s more important than saving your association money?

Vendor management is a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet provision, pool maintenance, valet services and more. Open and effective communication among the board, the management company and the vendors employed by the association is an important part of making the most of any community’s operating budget and improving the lifestyles of its residents.

Your Board of Directors oversees the many day-to-day tasks required to operate and maintain your community…but they can’t do it alone. Your property management team will be expected to hire a wide array of vendors, including painters, plumbers, electricians, landscapers, repairmen for equipment maintenance or emergencies, exterminators, and more.

Summer’s longer days mean more time to enjoy warm weather and sunshine, but they also mean higher energy bills. There is a bright side, however: by implementing an energy management program within your community, you can help keep costs down without sacrificing comfort.

You’ve been there before. You meet with a vendor, they seem like a great choice, and then after a month or so, you find yourself in a dispute.

Here are some tips to manage your HOA vendors more effectively & and get the results you're looking for.

Finding a property management company to partner with your board isn’t easy. Find out how we can help you.

Your fiduciary responsibility is the most important commitment to fellow homeowners. Learn cost containment strategies that can save your association money.