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Get answers to frequently asked questions submitted by board members like you!

How to establish decorating policies without being a grinch. Keep spirits bright this season for the whole community!

Are residents in your condominium corporation always aware of upcoming events, construction projects and board meetings? Do they understand their responsibilities and the policies they need to comply with?

Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:

Considering synthetic turf for your community common areas? Understanding the facts on what it's made of, benefits and disadvantages, and how it will affect children or pets will make all the difference when determining if synthetic turf is the right choice for your community!

Safeguarding a strata corporation’s operating and reserve funds is one of the main fiduciary duties of all board members, not just the treasurer. This means strata councils must protect the financial interests of the strata corporation and its members.

It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.

Not all strata managers have what they need to give you great service. Learn what it takes to be a great strata manager.

When you hire a contractor, it could either be the best decision you ever made, or the worst. The stakes are high; a good contractor will execute your vision on time and on budget, whereas a not-so-good one will be the source of bad workmanship, unexpected delays, inconvenience and a whole lot of headaches.

Do you escape to warmer weather down south once there’s a chill in the air and the leaves start to turn? If you’re a snowbird (or Winter Texan!), you need to know how to protect your home up north while basking in the southern sunshine

Picture this: your homeowners association has a big job that needs to be done, so you’ve got to find a qualified contractor to do it. How do you manage your vendor selection process to make sure you find the best one to fill your needs?

When you have a large-scale project slated for your community, it’s tempting to select a vendor based on price. After all, what’s more important than saving your association money?

Vendor management is a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet provision, pool maintenance, valet services and more. Open and effective communication among the board, the management company and the vendors employed by the association is an important part of making the most of any community’s operating budget and improving the lifestyles of its residents.

Your Board of Directors oversees the many day-to-day tasks required to operate and maintain your community…but they can’t do it alone. Your property management team will be expected to hire a wide array of vendors, including painters, plumbers, electricians, landscapers, repairmen for equipment maintenance or emergencies, exterminators, and more.

Now more than ever, communities are searching for ways to increase resident engagement and create a social atmosphere. One way managers capitalize on their available community amenities is through lifestyle programming.

Good rules make good community members. The most important factors in association policy making, whether for a condo, co-op, townhome or master-planned community, are clarity and sensibility. The board must be clear – and united – on the policy being created and then must communicate that policy to all residents. Whether the policy is about overnight guest parking, designated smoking areas, amenity usage or approved flooring, the basic steps to creating good policy and enforcing it successfully are the same. It’s important that everyone involved, including board members, residents and the management team, understand who is responsible for the various roles that are part of policy creation, enforcement and compliance.

Your annual meeting is your community association’s most well-attended meeting of the year. That’s no surprise since it’s where residents get the most insights about their community and have an opportunity to elect their board members. But the large turnout also means it’s the meeting most likely to get off track. Keep your meeting from getting derailed by using these 5 techniques.

You’ve been there before. You meet with a vendor, they seem like a great choice, and then after a month or so, you find yourself in a dispute.

Enhance your community by putting more play in your community - learn more about how to put a park or playground in your neighborhood.

Here are some tips to manage your HOA vendors more effectively & and get the results you're looking for.

Chances are, you joined the board at your HOA or condo because you’re extremely passionate about the community and want to improve the experience of the other residents within it. Part of adding value to residents in your community is offering classes and programs for them to participate in to get to know their neighbors and offer opportunities for them to stay happy and healthy. Read on to find some suggestions for great virtual programs for communities like yours.

Your association doesn’t function in a vacuum. It’s part of a larger community. Having members actively engaged in your town or city is good for the association and adds to residents’ sense of community. Find out what your board can do to encourage residents to get more involved in their larger community.

Community spirit: that intangible thing that binds associations together. But building it happens in very tangible ways. Best of all, it’s not as daunting as you might think. A tightly knit community can be created by having your association follow just a few simple steps. Let’s go over some of those ideas right here.

Finding a property management company to partner with your board isn’t easy. Find out how we can help you.