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  • Tips for Keeping Homeowners Engaged in Your Community Association

    Regardless of the size of your community, or where it’s located, there is always one thing that every community association board and committee needs: resident volunteers. However, volunteers are often a scarce resource. Here are some tips to combat apathy.
  • 10 New Habits to Improve How You Run Your Community Association

    While the start of the new year is typically heralded as the best time to change old habits and commit to new ones, the reality for community associations and their board members is that there’s no time like the present. These 10 changes will help you get your board and your community association on the right track for the rest of the year.
  • 10 Steps on How to Plan a Successful Community Event

    You’re planning an event for your homeowner (HOA) or community association. Congratulations! After the initial excitement comes growing panic, right? Well, not necessarily.
  • 11 Do’s and Don'ts of HOA Board Rule Making

    They say that good fences make good neighbors. Rules can work the same way – putting the right parameters in place can help keep everyone happy. Too few rules result in anarchy, and too many rules start to feel onerous to residents.
  • 11 Things About Property Management Every Board Member Should Know

    Let’s face it: being a board member of your homeowner association isn’t easy. Neither is self-managing your property. For many boards, hiring a professional property management company is the best decision they’ll make for their community.
  • 4 Ways to Keep Your Community or High-Rise Safe and Clean

    You love your managed community or high-rise building! But obviously, living in proximity to other people can come with challenges, especially during cold and flu season. As a board member, you want to help keep your residents healthy and your community running smoothly. Read on to learn 4 ways to do that.
  • 5 Steps to Increase Resident Engagement in Your Community Association

    In many community associations, residents lack interest in getting involved. Getting residents to attend meetings, volunteer on committees or help run events can be like pulling teeth for many boards. Turn that around with these 5 simple steps.
  • 5 Ways Your Board Can Improve Communications

    How well your board communicates has a tremendous impact on your community association. Great communication can lead to better relationships with residents – both homeowners and renters – and helps build a stronger sense of community.
  • FAQs for annual meetings and HOA special meeting notice

    Annual and special meetings can have their own set of rules and needs. Read on to learn more about these two important types of meetings for your HOA or condo association board.
  • “Be Genuinely Helpful": Giving Back to Our Communities

    Learn how associates and residents are making a difference in their communities, providing grocery delivery and food delivery, during the COVID-19 pandemic.
  • 6 best practices: Understanding HOA board meetings & HOA board meeting minutes

    Regardless of how you feel about them, board meetings are more than just something your community association chooses to do. They are something your community association must do. Board meetings are crucial to the governance of your community association. If they aren't run effectively, chances are your association won't function well either.
  • What Makes a Great Board Member

    Dale Young, director of portfolio management at FirstService Residential, and other industry experts reveal the common characteristics of effective and functional boards.
  • Communication to Renters: Why It Matters To Your Association

    Does your board and management team communicate to the renters in your community? If no, why not? In communities where renters makeup a significant portion of the residents, they are often overlooked by the people running the community.
  • Community Property Management 101: Top Tips for Board Members

    Whether you’re a new or current board member, you can avoid major issues and make your term more fruitful, rewarding and, above all, effective by following these 9 tips for board members.
  • Coronavirus HOA Communications Strategies to Residents

    Developing a comprehensive HOA communications strategy during this pandemic will help your board members and management team inform the community in a timely manner.
  • COVID-19: Making Virtual Connections in Crisis

    Learn how associates, residents and board members are making a difference in their communities with interactive online activities, during COVID-19.
  • What are HOA committee roles and responsibilities?

    Thriving HOA committees have typically attributed “success by committee" as a factor for their growth. But what are actual HOA committee roles and responsibilities?
  • Crystal Vision: Why Communication Between a Board and Management Company Matters

    As a board member, you want your community to grow and thrive. Having a vision for your community—the aesthetics of it, its reputation, the kinds of programming it offers and amenities it provides—is critical to its long-term well-being. A well-crafted vision will transcend board and resident turnover and keep your community on track.
  • Cyber Security Part One: How Community Residents Can Protect Their Tech

    Like it or not, we have become very dependent on our technology. Whether it’s a cell phone, tablet or computer, our devices enable us to stay connected, conduct business and access information anywhere, anytime. Yet as convenient as these devices may be, cyber security is simply not a priority for the majority of tech users—despite the increased prevalence of cyber attacks. In part one of our two-part series, we look at why cyber security is so important to community associations. We also provide important steps that residents in your community can take to protect their technology so that sensitive information doesn’t fall into the wrong hands.
  • Cyber Security Part Two: Board Member Tips for Keeping Your Community Association Safe

    In part one of this two-part series, we discussed the importance of cyber security to your community association and the steps that residents can take to protect themselves and their association. In this article, we look at your board’s responsibility in preventing cyber attacks.
  • Great Service: Community manager responsibilities

    The right support, the right personality and the right set of expectations from your community are critical for your community association management team to deliver exceptional results. Does yours have what it takes?
  • Effective tips to enhance your apartment lobby design

    As a Board member, you want your building’s lobby to be aesthetically pleasing and inviting, but also safe and functional – after all, as the hub of your building, it provides essential services and can even become a social gathering place for residents and guests. So if your building lobby isn’t as attractive or functional as it could be – and doesn’t portray the impression you’d like it to – we have some suggestions that can help.
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