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  • Do Associations Need to Adjust Wages For their Staff to Stay in the Game?

    Wages are playing a big role in the labor shortage challenge. Learn what your community association can do.
  • How Your Property Management Company is Your Best Friend During Hurricane Season

    As a board member of a condominium or homeowners association near the coast, hurricanes are of special concern. But did you know that the best property management company can help you prepare for the season – and even minimize its impact on your community? That makes your property manager more than just a fair weather friend.
  • 4 HOA Strategies to Cut Costs and Maintain Assessments

    There are valid reasons to raise assessments, but in some cases, you may be able to go a different route. Here are four strategies to save your HOA money and keep assessments stable.
  • Can Your HOA Handle a Crisis? 8-Step Emergency Preparedness Plan

    Is your HOA ready for a crisis, or does your emergency plan need improvement? Download a complimentary guide, HOA Emergency Preparedness Guide: 8 Questions to Ask .
  • Your HOA Board and Coronavirus: 5 Questions to Discuss

    How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions
  • Don’t Be the HOA Bad Guy: 4 Proven Policy Enforcement Tips

    Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:
  • Seven High-Rise Insurance Tips for Associations and Unit Owners

    Many people who live in cities like Phoenix and Scottsdale appreciate the rewards that come with living in a high-rise building. Some of the unique advantages include great amenities, security and even concierge services. High-rise buildings are also unique when it comes to insurance coverage. Besides the individual policies that unit owners need to have, the building and common areas must be covered as well.
  • 3 Strategies to Keep HOA Assessments Stable and Add Value

    There are often valid reasons to raise assessments, but in some cases, you may want to take a different route. Here are three cost-saving strategies.
  • Can Your HOA Handle a Crisis? 8-Step Emergency Preparedness Plan

    Is your association really prepared for an emergency? Learn how to develop an HOA emergency preparedness plan in 8 steps.
  • Your HOA Board and Coronavirus: 5 Questions to Discuss

    How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions.
  • How to prepare for an earthquake and its aftermath in California

    An earthquake in California can strike at any time, and they are daily occurrences throughout the state with varying impact and magnitude, with approximately 10,000 taking place each year.
  • Post-Crisis HOA Cash Management: 3 Tips for Your Association

    How do manage collections and HOA funds after a crisis? Get 3 tips to help you plan for the future
  • Preventing Cyber Attacks, Part 3: Your HOA’s 4-Step Digital Defense Plan

    Without a doubt, digital technology has made our everyday tasks easier and more convenient than ever. Mobile phones and tablets allow you to pay monthly bills, upload family photos and store important documents in “the cloud” with just a few taps and swipes. Homeowners associations are taking advantage of this pervasive technology in droves, using property management software to expedite resident transactions, sign documents with electronic signatures, and perform tasks more efficiently.
  • 3 Strategies to Keep HOA Assessments Stable and Add Value

    There are often good reasons to raise assessments, but in some cases, you may be able to take a different route. Here are three strategies to help save your HOA money and keep assessments stable.
  • Active Shooter Training: What Should Your Community Do?

    More than 1.4 million Americans have been killed by gunfire since 1968. Many of those shootings were accidental; some were suicides; some were at the hands of law enforcement officers in the line of duty. But many were not. Mass shootings, meaning that at least three people were killed by gunfire, have become an almost daily occurrence in the United States, with instances increasing each year since 2000, and many instances becoming more deadly. Thankfully, incidents of violence in community associations are rare, but unfortunately, they do occur.
  • After the Storms: A Harvey and Irma Update from Our CEO

    We have a very long road to recovery ahead for both Texas and Florida, for those of us affected by Hurricanes Harvey and Irma. In the aftermath of the storms, there are tangible examples of our industry leadership, and in particular, why our ability to immediately leverage the depth of resources we have at our disposal is such a powerful differentiator for us. Here are a few examples of how we leveraged our resources, organization-wide, to ensure seamless service delivery for our clients.
  • Are You a Snowbird Heading South for the Winter? Learn How to Prepare Before Flying the Coop!

    Do you escape to warmer weather down south once there’s a chill in the air and the leaves start to turn? If you’re a snowbird (or Winter Texan!), you need to know how to protect your home up north while basking in the southern sunshine
  • Earthquake Preparedness Tips for Your Community Association

    As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know.
  • Emergency Preparedness Planning: Keeping Calm in a Crisis

    No board ever wants to find itself in the midst of an emergency, but they happen. Whether you face an outbreak of illness, an earthquake, a hurricane, a fire, the impact of any devastating event can be minimized by good emergency preparedness planning.
  • Fallon Describes Emergency Storm Relief on Fox Business’ Cavuto

    On October 28, the eve of Superstorm Sandy’s one-year anniversary, Fox Business News aired a powerful segment featuring Chuck Fallon, FirstService Residential CEO.
  • How to Create Community Policy - Make Rules without Making Enemies

    Good rules make good community members. The most important factors in association policy making, whether for a condo, co-op, townhome or master-planned community, are clarity and sensibility. The board must be clear – and united – on the policy being created and then must communicate that policy to all residents. Whether the policy is about overnight guest parking, designated smoking areas, amenity usage or approved flooring, the basic steps to creating good policy and enforcing it successfully are the same. It’s important that everyone involved, including board members, residents and the management team, understand who is responsible for the various roles that are part of policy creation, enforcement and compliance.
  • How to prepare for floods in your high-rise building

    Floods are one of the most common types of natural disasters. They can also be the most detrimental for high-rise buildings. The nature of these buildings makes them particularly vulnerable to flooding caused by severe storms.
  • How Can I Protect My Home from a Wildfire?

    Wildfires continue to be a constant and deadly threat across North America, and the risk intensifies with soaring annual temperatures, strong winds and severe drought conditions. More than 78,000 wildfires scorch over 12.4 million acres across the United States and Canada each year. Fanned by high winds and feeding on parched grass, trees and shrubs for tinder, these fires put thousands of homes at risk each year, or destroy them outright.
  • How Your Property Management Company Should Help Your Community after a Major Storm

    As communities in Texas and Florida discovered in 2017, hurricanes can be devastating, even if your community takes all the proper precautions to reduce your association’s risk. Read how a property management company should assist your community after a storm passes.
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