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  • The 12 Yeas & Nays of COA Social Media

    Get 12 Do's & Don'ts of social media management.
  • Can Your HOA Handle a Crisis? 8-Step Emergency Preparedness Plan

    Is your HOA ready for a crisis, or does your emergency plan need improvement? Download a complimentary guide, HOA Emergency Preparedness Guide: 8 Questions to Ask .
  • Your HOA Board and Coronavirus: 5 Questions to Discuss

    How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions
  • HOA Committees and Volunteers: 8 Rules to Rally Residents

    A healthy and effective Arizona homeowners association is not only able to identify great volunteers and committee members, but will empower them to drive positive change in the community. But how do you get there?
  • Seven High-Rise Insurance Tips for Associations and Unit Owners

    Many people who live in cities like Phoenix and Scottsdale appreciate the rewards that come with living in a high-rise building. Some of the unique advantages include great amenities, security and even concierge services. High-rise buildings are also unique when it comes to insurance coverage. Besides the individual policies that unit owners need to have, the building and common areas must be covered as well.
  • 3 Strategies to Keep HOA Assessments Stable and Add Value

    There are often valid reasons to raise assessments, but in some cases, you may want to take a different route. Here are three cost-saving strategies.
  • How to Communicate: What Your Strata Council Should Know and Do

    You want your strata to be successful. All council members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective strata council communication as an ingredient in your recipe for success? It is!
  • What Should you Expect from a Strata Manager

    Not all strata managers have what they need to give you great service. Learn what it takes to be a great strata manager.
  • Can Your HOA Handle a Crisis? 8-Step Emergency Preparedness Plan

    Is your association really prepared for an emergency? Learn how to develop an HOA emergency preparedness plan in 8 steps.
  • Your HOA Board and Coronavirus: 5 Questions to Discuss

    How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions.
  • 8 Tips for Great HOA Committees and Volunteers

    A healthy and effective California homeowners association will not only find great volunteers and committee members, but will empower them to drive positive change in the community. How can your association make this happen?
  • How to prepare for an earthquake and its aftermath in California

    An earthquake in California can strike at any time, and they are daily occurrences throughout the state with varying impact and magnitude, with approximately 10,000 taking place each year.
  • Post-Crisis HOA Cash Management: 3 Tips for Your Association

    How do manage collections and HOA funds after a crisis? Get 3 tips to help you plan for the future
  • Preventing Cyber Attacks, Part 3: Your HOA’s 4-Step Digital Defense Plan

    Without a doubt, digital technology has made our everyday tasks easier and more convenient than ever. Mobile phones and tablets allow you to pay monthly bills, upload family photos and store important documents in “the cloud” with just a few taps and swipes. Homeowners associations are taking advantage of this pervasive technology in droves, using property management software to expedite resident transactions, sign documents with electronic signatures, and perform tasks more efficiently.
  • 3 Strategies to Keep HOA Assessments Stable and Add Value

    There are often good reasons to raise assessments, but in some cases, you may be able to take a different route. Here are three strategies to help save your HOA money and keep assessments stable.
  • 5 Ways Your Board Can Improve Communications

    How well your board communicates has a tremendous impact on your community association. Great communication can lead to better relationships with residents – both homeowners and renters – and helps build a stronger sense of community.
  • After the Storms: A Harvey and Irma Update from Our CEO

    We have a very long road to recovery ahead for both Texas and Florida, for those of us affected by Hurricanes Harvey and Irma. In the aftermath of the storms, there are tangible examples of our industry leadership, and in particular, why our ability to immediately leverage the depth of resources we have at our disposal is such a powerful differentiator for us. Here are a few examples of how we leveraged our resources, organization-wide, to ensure seamless service delivery for our clients.
  • Active Shooter Training: What Should Your Community Do?

    More than 1.4 million Americans have been killed by gunfire since 1968. Many of those shootings were accidental; some were suicides; some were at the hands of law enforcement officers in the line of duty. But many were not. Mass shootings, meaning that at least three people were killed by gunfire, have become an almost daily occurrence in the United States, with instances increasing each year since 2000, and many instances becoming more deadly. Thankfully, incidents of violence in community associations are rare, but unfortunately, they do occur.
  • “Be Genuinely Helpful": Giving Back to Our Communities

    Learn how associates and residents are making a difference in their communities, providing grocery delivery and food delivery, during the COVID-19 pandemic.
  • COVID-19: Making Virtual Connections in Crisis

    Learn how associates, residents and board members are making a difference in their communities with interactive online activities, during COVID-19.
  • Examples of HOA Committees and Their Responsibilities

    Success by committee – you may have heard the expression, but do you know how homeowners association committees can help Board members achieve success? Let's start with the basics, a committee definition: an HOA committee is comprised of homeowners who analyze issues and help make recommendations to help reduce Board members’ responsibilities.
  • Great Service: Community Manager Responsibilities and Goals

    The right support, the right personality and the right set of expectations from your community are critical for your community association management team to deliver exceptional results. Does yours have what it takes?
  • Earthquake Preparedness Tips for Your Community Association

    As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know.
  • Emergency Preparedness Planning: Keeping Calm in a Crisis

    No board ever wants to find itself in the midst of an emergency, but they happen. Whether you face an outbreak of illness, an earthquake, a hurricane, a fire, the impact of any devastating event can be minimized by good emergency preparedness planning.
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