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  • After the Storms: A Harvey and Irma Update from Our CEO

    We have a very long road to recovery ahead for both Texas and Florida, for those of us affected by Hurricanes Harvey and Irma. In the aftermath of the storms, there are tangible examples of our industry leadership, and in particular, why our ability to immediately leverage the depth of resources we have at our disposal is such a powerful differentiator for us. Here are a few examples of how we leveraged our resources, organization-wide, to ensure seamless service delivery for our clients.
  • How to Create a Building Maintenance Schedule for Your High-Rise Community

    Creating and executing a comprehensive preventative maintenance plan for your high-rise community should be a top priority for your board, residents and property management company alike. The benefits of preventative maintenance are countless, from preventing the premature breakdown of mechanical systems, to prolonging the useful life of virtually every system in your community, to predicting when potential repairs or replacements may be in order.
  • A Fresh Approach to Community Preventative Maintenance

    While community preventative maintenance keeps systems running in a way that keeps future problems from happening, predictive maintenance entails using existing data to determine when systems might fail. Creating your community preventative maintenance schedule will help you budget for these occurrences – and eliminate most of those nasty surprises. Here’s how you can do it.
  • Community Swimming Pool Resurfacing: What Your Board Needs to Know

    Your pool is a source of fun for all of your community’s residents. Yet when it comes time to resurface it, it can quickly become a source of headaches. Knowing the facts about your pool resurfacing options can help minimize the hassle – and ensure your community enjoys a quality pool experience for years to come. The best decision is an informed decision. An excellent community association management company will be experienced in this area and can weigh in with some really good insight – and make a recommendation for a reliable pool specialist, too. But before you get to that point, you can start with these pros and cons.
  • Swimming Pool Safety : 6 Things Your Association Should Do

    Summertime is swim time, and for the most part, it’s a plunge into carefree fun. But without the right swimming pool safety practices, your residents and association could be at risk.
  • Earthquake Preparedness Tips for Your Community Association

    As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know.
  • Electronic Voting: Can an HOA Board Vote By Email?

    For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community?
  • Emergency Preparedness Planning: Keeping Calm in a Crisis

    No board ever wants to find itself in the midst of an emergency, but they happen. Whether you face an outbreak of illness, an earthquake, a hurricane, a fire, the impact of any devastating event can be minimized by good emergency preparedness planning.
  • Fallon Describes Emergency Storm Relief on Fox Business’ Cavuto

    On October 28, the eve of Superstorm Sandy’s one-year anniversary, Fox Business News aired a powerful segment featuring Chuck Fallon, FirstService Residential CEO.
  • 5 High-Rise Fire Safety Tips for Your Community

    Living in a high-rise, condominium or co-op certainly has its perks. You get the convenient location, the dramatic views, attentive concierge services and a range of amenities. However, vertical living also means added challenges when it comes to fire safety. Fortunately, there are measures that both your association board and residents can take to improve safety.
  • Five Landscaping Maintenance Tips to Help Communities Rake In Curb Appeal and Value

    For most people, looking neat, attractive and well groomed ranks high on their list of priorities. They have the same expectations for where they live – in fact, according to a recent industry survey, over 70% of homebuyers consider curb appeal an important factor when choosing a community.
  • How to prepare for floods in your high-rise building

    Floods are one of the most common types of natural disasters. They can also be the most detrimental for high-rise buildings. The nature of these buildings makes them particularly vulnerable to flooding caused by severe storms.
  • How Can I Protect My Home from a Wildfire?

    Wildfires continue to be a constant and deadly threat across North America, and the risk intensifies with soaring annual temperatures, strong winds and severe drought conditions. More than 78,000 wildfires scorch over 12.4 million acres across the United States and Canada each year. Fanned by high winds and feeding on parched grass, trees and shrubs for tinder, these fires put thousands of homes at risk each year, or destroy them outright.
  • How Your Property Management Company is Your Best Friend During Hurricane Season

    As a board member of a condominium or homeowners association near the coast, hurricanes are of special concern. But did you know that the best property management company can help you prepare for the season – and even minimize its impact on your community? That makes your property manager more than just a fair weather friend.
  • How Your Property Management Company Should Help Your Community after a Major Storm

    As communities in Texas and Florida discovered in 2017, hurricanes can be devastating, even if your community takes all the proper precautions to reduce your association’s risk. Read how a property management company should assist your community after a storm passes.
  • Hurricane Plans and Policies: Reduce Your Association’s Risk

    Hurricanes can bring tremendous physical destruction and financial ruin to a community association unless policies are put into place to prepare for the storms before they arrive, and to deal with the consequences afterwards. Every board whose association could possibly be impacted by a hurricane must have a hurricane preparedness policy to help maximize safety, minimize risk and ultimately, protect its operating budget too. And just as important as having a policy is communicating the policy to your residents.
  • Keeping HOA and Condo Common Areas Clean During the Coronavirus Pandemic

    During these unprecedented times, residents are spending the majority of their time at home to prevent the spread of COVID-19 and protect themselves and their loved ones from infection. One of their primary contact points with the outside world is in your HOA or condo common areas, where they can be at risk of contact with lingering coronavirus or even spread existing virus to other areas of the property. Read on for a comprehensive list of places to clean and how to clean them.
  • Maintenance Tips to Help Your Homeowners Association Prepare for Fall

    With the dog days of summer behind us and the leaves starting to change, it’s essential that your community association begins to change its maintenance activities as well. In fall, preparation for winter is key – after all, despite an occasional lingering warmth in the air, we know that in many parts of the country, cold weather is inevitably on the way. Whether your HOA is self-managed or professionally managed, getting started on your fall and winter prep will help keep your operations running smoothly as the seasons and temperatures change – and that will keep your residents happy as well.
  • Managing Community Maintenance and Improvement Needs

    Whether your community is self-managed or professionally managed, maintenance is a big part of the day-to-day responsibilities. It’s a responsibility that can quickly become overwhelming, especially when you walk in on a Monday morning to a list of what went wrong over the weekend.
  • Mold: How Should Your Association and Homeowners Handle It?

    No one wants to find mold in their home or any association building. Unfortunately, mold is ubiquitous – it’s in the air and in the water, and when given the chance, it spreads like crazy. Learn steps to prevent mold or to have it assessed and properly treated, preserving your buildings and the health of your residents.
  • When a Natural Disaster Strikes, Is Your Association Covered?

    Hurricanes. Floods. Tornadoes. Hail. Wildfires. Lightning strikes. Earthquakes. Blizzards. Mother Nature has quite the arsenal to throw at us! Unfortunately, every part of North America is subject to one or more of these events. Some, like hurricanes, come with enough advance warning to prepare for them, but most do not. That’s why it is critical to the financial health of your community association to have the proper insurance coverage in place.
  • News You Can Use: Flash Flood Guidelines and Tips to Keep Your Family Safe

    In many parts of the country, flash flood watches and/or flash flood warnings are often issued during torrential downpours, especially in hurricane-prone and/or low-lying areas.
  • Power Outages and Blackouts - How Your Association Can Minimize Risk

    Losing power is never fun. But it’s bound to happen at some point, so preparation is the best defense. Obviously, different types of communities are affected by blackouts in different critical ways: high-rises lose their elevators and water; resort-style gated communities lose the ability to operate their gates. For residents, a blackout may be a short-term nuisance. For a community association, it can be a major headache in terms of risk management, safety and potential equipment damage that can provide an unwelcome shock to your budget.
  • Why Preparation for This Hurricane Season is Important for Your Community

    Is your community prepared to weather a storm? June 1st marks the beginning of the 2016 hurricane season running through November 30th. The National Weather Service reports that, of an average of 12 tropical storms that form over the Atlantic Ocean each year, six become hurricanes. In the Central Pacific, an average of three tropical storms form, with two escalating to full-blown hurricane status. Figures like these make hurricanes a very real threat for many communities and homeowners. In fact, 2016 promises to be anything but your average year. Let’s take a look at why you may want to approach this year in a way that’s as unique as the weather conditions themselves.
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