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  • FAQs - High-Rise Insiders: Structural Integrity

    Get answers to frequently asked questions from our recent High-Rise Insiders: Structural Integrity webinar to help your association increase building safety for your COA residents.
  • Building Security Tips for the Holiday Season

    Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.
  • Electronic Voting in Arizona - What You Should Know

    These days, you can do almost anything online—buy groceries, look for a job or even find love. But what about voting on issues that affect your community?
  • Can Your HOA Handle a Crisis? 8-Step Emergency Preparedness Plan

    Is your HOA ready for a crisis, or does your emergency plan need improvement? Download a complimentary guide, HOA Emergency Preparedness Guide: 8 Questions to Ask .
  • Your HOA Board and Coronavirus: 5 Questions to Discuss

    How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions
  • Can Your HOA Handle a Crisis? 8-Step Emergency Preparedness Plan

    Is your HOA ready for a crisis, or does your emergency plan need improvement? Download a complimentary guide, HOA Emergency Preparedness.
  • Seven High-Rise Insurance Tips for Associations and Unit Owners

    Many people who live in cities like Phoenix and Scottsdale appreciate the rewards that come with living in a high-rise building. Some of the unique advantages include great amenities, security and even concierge services. High-rise buildings are also unique when it comes to insurance coverage. Besides the individual policies that unit owners need to have, the building and common areas must be covered as well.
  • 3 Strategies to Keep HOA Assessments Stable and Add Value

    There are often valid reasons to raise assessments, but in some cases, you may want to take a different route. Here are three cost-saving strategies.
  • The Importance of Homeowners Insurance

    Up to 60 percent of strata home owners in the Greater Vancouver Regional District lack insurance. A good policy will protect your biggest asset and help you keep your head above water.
  • Smart Financial Planning

    Safeguarding a strata corporation’s operating and reserve funds is one of the main fiduciary duties of all board members, not just the treasurer. This means strata councils must protect the financial interests of the strata corporation and its members.
  • Can Your HOA Handle a Crisis? 8-Step Emergency Preparedness Plan

    Is your association really prepared for an emergency? Learn how to develop an HOA emergency preparedness plan in 8 steps.
  • Your HOA Board and Coronavirus: 5 Questions to Discuss

    How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions.
  • How to prepare for an earthquake and its aftermath in California

    An earthquake in California can strike at any time, and they are daily occurrences throughout the state with varying impact and magnitude, with approximately 10,000 taking place each year.
  • Post-Crisis HOA Cash Management: 3 Tips for Your Association

    How do manage collections and HOA funds after a crisis? Get 3 tips to help you plan for the future
  • Preventing Cyber Attacks, Part 3: Your HOA’s 4-Step Digital Defense Plan

    Without a doubt, digital technology has made our everyday tasks easier and more convenient than ever. Mobile phones and tablets allow you to pay monthly bills, upload family photos and store important documents in “the cloud” with just a few taps and swipes. Homeowners associations are taking advantage of this pervasive technology in droves, using property management software to expedite resident transactions, sign documents with electronic signatures, and perform tasks more efficiently.
  • 3 Strategies to Keep HOA Assessments Stable and Add Value

    There are often good reasons to raise assessments, but in some cases, you may be able to take a different route. Here are three strategies to help save your HOA money and keep assessments stable.
  • Active Shooter Training: What Should Your Community Do?

    More than 1.4 million Americans have been killed by gunfire since 1968. Many of those shootings were accidental; some were suicides; some were at the hands of law enforcement officers in the line of duty. But many were not. Mass shootings, meaning that at least three people were killed by gunfire, have become an almost daily occurrence in the United States, with instances increasing each year since 2000, and many instances becoming more deadly. Thankfully, incidents of violence in community associations are rare, but unfortunately, they do occur.
  • After the Storms: A Harvey and Irma Update from Our CEO

    We have a very long road to recovery ahead for both Texas and Florida, for those of us affected by Hurricanes Harvey and Irma. In the aftermath of the storms, there are tangible examples of our industry leadership, and in particular, why our ability to immediately leverage the depth of resources we have at our disposal is such a powerful differentiator for us. Here are a few examples of how we leveraged our resources, organization-wide, to ensure seamless service delivery for our clients.
  • Earthquake Preparedness Tips for Your Community Association

    As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know.
  • Electronic Voting: Can an HOA Board Vote By Email?

    For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community?
  • HOA emergency preparedness plan: Keeping calm in a crisis

    No board ever wants to find itself in the midst of an emergency, but they happen. Whether you face an outbreak of illness, an earthquake, a hurricane, a fire, the impact of any devastating event can be minimized by good emergency preparedness planning.
  • Fallon Describes Emergency Storm Relief on Fox Business’ Cavuto

    On October 28, the eve of Superstorm Sandy’s one-year anniversary, Fox Business News aired a powerful segment featuring Chuck Fallon, FirstService Residential CEO.
  • 5 tips for fire safety for buildings in your community

    Living in a high-rise, condominium or co-op certainly has its perks. You get the convenient location, the dramatic views, attentive concierge services and a range of amenities. However, vertical living also means added challenges when it comes to fire safety. Fortunately, there are measures that both your association board and residents can take to improve safety.
  • How to prepare for floods in your high-rise building

    Floods are one of the most common types of natural disasters. They can also be the most detrimental for high-rise buildings. The nature of these buildings makes them particularly vulnerable to flooding caused by severe storms.
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