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Get answers to frequently asked questions submitted by board members like you!

As the weather heats up and stay-at-home orders surrounding COVID-19 are lifted, it's important to remember the social distancing guidelines in place.

These days, you can do almost anything online—buy groceries, look for a job or even find love. But what about voting on issues that affect your community?

Considering synthetic turf for your community common areas? Understanding the facts on what it's made of, benefits and disadvantages, and how it will affect children or pets will make all the difference when determining if synthetic turf is the right choice for your community!

Safeguarding a strata corporation’s operating and reserve funds is one of the main fiduciary duties of all board members, not just the treasurer. This means strata councils must protect the financial interests of the strata corporation and its members.

When you hire a contractor, it could either be the best decision you ever made, or the worst. The stakes are high; a good contractor will execute your vision on time and on budget, whereas a not-so-good one will be the source of bad workmanship, unexpected delays, inconvenience and a whole lot of headaches.

Picture this: your homeowners association has a big job that needs to be done, so you’ve got to find a qualified contractor to do it. How do you manage your vendor selection process to make sure you find the best one to fill your needs?

For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community?

High summer temperatures bring high electric bills – especially this summer, as heat waves and soaring temperatures continue to blaze across the U.S. and Canada. But FirstService Residential’s innovative FS Energy program is keeping residents cool, curbing electric bills and lowering energy emissions and usage – and it saved $1.5 million in energy costs for NYC residents last summer. Now, the program is rolling out to multifamily buildings in Chicago and Miami.

When you have a large-scale project slated for your community, it’s tempting to select a vendor based on price. After all, what’s more important than saving your association money?

Vendor management is a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet provision, pool maintenance, valet services and more. Open and effective communication among the board, the management company and the vendors employed by the association is an important part of making the most of any community’s operating budget and improving the lifestyles of its residents.

Your Board of Directors oversees the many day-to-day tasks required to operate and maintain your community…but they can’t do it alone. Your property management team will be expected to hire a wide array of vendors, including painters, plumbers, electricians, landscapers, repairmen for equipment maintenance or emergencies, exterminators, and more.

Summer’s longer days mean more time to enjoy warm weather and sunshine, but they also mean higher energy bills. There is a bright side, however: by implementing an energy management program within your community, you can help keep costs down without sacrificing comfort.

You’ve been there before. You meet with a vendor, they seem like a great choice, and then after a month or so, you find yourself in a dispute.

Here are some tips to manage your HOA vendors more effectively & and get the results you're looking for.

Finding a property management company to partner with your board isn’t easy. Find out how we can help you.

Your fiduciary responsibility is the most important commitment to fellow homeowners. Learn cost containment strategies that can save your association money.

Many community association boards and residents would like to implement energy efficiency measures in their communities. But what about the cost to get started?

Nothing says a healthy community like full homes/units and bustling activity in common areas. Painting a pretty picture of a dynamic community to potential buyers takes minimal effort on the part of the board.

A pool inspection can be a major source of anxiety for board members and residents. Don't throw in the towel; there are steps you can take to make sure your inspection goes...well, swimmingly.

Open and effective communication among the board, management company and vendors is an important part of any community's operating budget and for improving residents' lifestyles.

Your vendors are a critical part of your community’s emergency planning for any kind of hurricane or storm. Are you on the same page before, during and after a storm?

The number of plug-in electric vehicles (PEVs) on the road is quickly growing, which means the need for conveniently located battery charging stations is also on the rise. What does this mean for your association?

The Nissan Leaf and Chevy Volt made their debut as the first US mass-market plug-in electric vehicles (PEVs) more than five years ago. Nearly half a million have jumped on the PEV bandwagon. What does this mean for community associations?