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  • FAQs for making an HOA payment online

    Not too long ago, one of the main ways residents in homeowner associations (HOAs) could pay their association fees was with a check, money order, or cash. Fast forward a decade or two later, and paying with a check is inconvenient for many residents who no longer use checkbooks or carry cash—leaving many homeowners wondering how to make an HOA payment online. Luckily, we know how.
  • Establishing effective homeowners association rules and regulations

    Homeownership comes with a myriad of benefits, but it also brings a set of responsibilities, particularly when you are part of a Homeowners Association (HOA). The board of directors for the association maintains the integrity and value of a community by establishing HOA regulations that protect resident’s investment as a homeowner.
  • The truth behind HOA rental restrictions

    Owning a home within a homeowner's association (HOA) comes with the advantage of having a supportive association that takes care of maintaining common areas and promoting a sense of order within the community.
  • FAQs - High-Rise Insiders: Structural Integrity

    Get answers to frequently asked questions from our recent High-Rise Insiders: Structural Integrity webinar to help your association increase building safety for your COA residents.
  • Building Security Tips for the Holiday Season

    Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.
  • 11 Critical Questions to Ask About Your HOA’s Maintenance Plan

    Is your preventative maintenance plan in need of a check-up? Read on to learn the 11 questions you should ask to assess your HOA’s maintenance health.
  • Avoiding Community Conflict: Best HOA Practices for Dispute Resolution

    How do you prevent conflict, avoid costly litigation and maintain a great resident experience in your community? Start by adopting these best practices for dispute resolution.
  • Is HOA Agreement a Unicorn? 3 Boards Share What It Takes

    While maintenance, events, committees, and budget are all crucial aspects of managing a homeowners’ association, there's one even bigger challenge that board members face: HOA agreement and alignment. Read on to discover the secret to successful alignment among diverse individuals with distinct values.
  • Choosing the Right Community Management Company to Manage Amenities

    A big part of what sets your community apart is the amenities it offers. This goes beyond a pool, a fitness area or a place for a rooftop party – your amenities help create a lifestyle, and that’s the most important thing to residents and association members.
  • Creating a New HOA Policy Without Making Enemies

    Whether you are addressing overnight guest parking, or approved flooring, the basic process for creating good policies and enforcing them successfully are the same. Consider these eight steps when establishing an HOA policy.
  • Creating and Enforcing Sample HOA Pet Rules That Work

    With several Arizona cities ranking high in WalletHub’s 2016 listing of most pet-friendly cities, it’s likely that your community allows residents to have pets. Still, your homeowners association (HOA) needs to have a clear policy to prevent residents’ furry family members from becoming a community problem. After all, it isn’t really Rover’s fault if issues arise. It’s up to his owners to clean up after him, to ensure that he remains well behaved and to follow the HOA rules.
  • Can Your HOA Handle a Crisis? 8-Step Emergency Preparedness Plan

    Is your HOA ready for a crisis, or does your emergency plan need improvement? Download a complimentary guide, HOA Emergency Preparedness Guide: 8 Questions to Ask .
  • Finding The Right Lifestyle Community For You – Five Things to Consider

    Are you considering moving to a community with more lifestyle elements? How do you choose which one is right for you? Do you research and consider these five tips to ensure you find your perfect match!
  • Before Creating a New HOA Policy, Ask These 5 Questions

    Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.
  • Four Steps to Creating a No-Smoking Policy in Your Building

    We have all heard about the harmful effects of smoking and secondhand smoke exposure. Arizona law addresses the dangers of secondhand smoke through its Smoke-Free Arizona Act. The Act prohibits smoking in enclosed public buildings and workplaces, as well as in enclosed, common areas of multifamily buildings.
  • Your HOA Board and Coronavirus: 5 Questions to Discuss

    How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions
  • Can Your HOA Handle a Crisis? 8-Step Emergency Preparedness Plan

    Is your HOA ready for a crisis, or does your emergency plan need improvement? Download a complimentary guide, HOA Emergency Preparedness.
  • Don’t Be the HOA Bad Guy: 4 Proven Policy Enforcement Tips

    Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:
  • HOA Committees and Volunteers: 8 Rules to Rally Residents

    A healthy and effective Arizona homeowners association is not only able to identify great volunteers and committee members, but will empower them to drive positive change in the community. But how do you get there?
  • Reserve Funds: HOA Budgeting Tips to Improve Your Returns

    Are you getting the best returns on your reserve funds? Most Arizona board members aren't sure. Find out six ways to improve your association's reserve fund returns, like creating an HOA investment policy.
  • How to Select the Right Community Management Company

    If you’re a board member of a Phoenix HOA, or any Arizona community for that matter, you’re used to facing challenges. But oftentimes, these challenges can become overwhelming. That’s why many master-planned and condo communities look to professional community management companies for help.
  • Is Your Association Manager Equipped for Success? 3 Questions to Ask

    Does your association manager have the right tools, resources and support to take your association to the next level?
  • Rights and Responsibilities of HOA Residents

    As a resident in a homeowners association (HOA), it’s important for you to know what you have a right to expect from your association and from your community management team, as well as your responsibilities to the HOA. Being aware of your rights and responsibilities creates clarity, helps you set realistic expectations and leads to more cohesiveness throughout the community. With that in mind, we’ve compiled a list of community residents’ rights and responsibilities. Remember that these apply equally to homeowners and renters.
  • Seven High-Rise Insurance Tips for Associations and Unit Owners

    Many people who live in cities like Phoenix and Scottsdale appreciate the rewards that come with living in a high-rise building. Some of the unique advantages include great amenities, security and even concierge services. High-rise buildings are also unique when it comes to insurance coverage. Besides the individual policies that unit owners need to have, the building and common areas must be covered as well.
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