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  • Active Adult Communities – Tips to Help you Choose the Right One to Meet Your Needs

    According to the U.S. Census Bureau, 76.4 million baby boomers were born between the years 1946 – 1964 – and in a few years, they’ll all be 55 or older. With their vibrant lifestyles and dedication to health and fitness, today’s active adults are more dynamic and full of life than any generation that preceded them – so dynamic, in fact, that many are choosing to move into communities that better fit their lifestyles. And no matter whether they’re looking to downsize or live large, enjoy retirement or move closer to work, soak up the warmth in a resort-like setting or go cosmopolitan and move to a big city, many people 55 and over are finding what they’re looking for in active adult communities.
  • Active Adult Living: Marketing Amenities for Broad Appeal

    Successful active adult communities offer amenities that are suited to their residents, who may span several generations -- and multiple interests. It can be challenging to determine the active adult amenities, programs and services that fit best, but in his guest blog for Multi-Housing News, FirstService Residential's Michael Mendillo offers several clear and effective guidelines.
  • Aging Gracefully - The Retirement Industry in South Florida

    Every day for the next 15 years, 8,000 additional Americans will reach retirement age -- and millions will move to active adult communities in Florida. FirstService Residential manages 35,000 homes in 55-plus communities in South Florida, as well as thousands of additional units in active adult communities throughout the country. Hear CEO Chuck Fallon describe the challenges and opportunities of managing this unique sector in a radio interview on NPR.
  • Airbnb & Short-Term Rentals: How to Reduce Risks to Multi-Family Buildings and Residents

    The sharing economy continues to grow, and this, in turn, is fueling the proliferation of home-sharing websites like Airbnb, VRBO and HomeAway. In our previous article on this growing trend, we discussed how the interest in short-term rentals is impacting multi-family buildings throughout the U.S. and Canada. Now we’re back with a game plan to help your condo board or strata council protect its interests.
  • Airbnb & Short-Term Rentals Part 1: How the Sharing Economy Can Impact Your Multi-Family Building

    One of the most recent societal shifts has been a move towards a sharing economy – and if you’ve ever been driven home in an Uber car, or reserved a distinctive blue CitiBike for a few hours to pedal across town, you’ve experienced this practice first-hand. In this article, we discuss how the quick growth of the sharing economy – particularly, home sharing – is impacting buildings in large cities, and we’ll follow up next week with valuable advice on how your Board or Strata council can address this mushrooming trend.
  • FAQs for HOA Special Meeting and Annual Meeting Notice

    Annual and special meetings can have their own set of rules and needs. Read on to learn more about these two important types of meetings for your HOA or condo association board.
  • How Property Management Software Can Help Increase Personal Service

    Can cutting-edge property management software increase personalized customer service? It’s not a trick question, at least when it comes to the property management industry.
  • 6 best practices: Understanding HOA board meetings & HOA meeting minutes

    Regardless of how you feel about them, board meetings are more than just something your community association chooses to do. They are something your community association must do. Board meetings are crucial to the governance of your community association. If they aren't run effectively, chances are your association won't function well either.
  • What Makes a Great Board Member

    Dale Young, director of portfolio management at FirstService Residential, and other industry experts reveal the common characteristics of effective and functional boards.
  • How Property Management Experts are Making a Difference in Today's Competitive Housing Market

    FirstService Residential’s Tasso Eracles discusses Toronto’s building boom and the important role property management experts play in helping condominium developers and builders overcome challenges and compete in this dynamic marketplace.
  • Communication in the Community: Do you have a plan?

    Is your community always aware of upcoming events, scheduled construction projects and upcoming board meetings? Do they understand their responsibilities and the policies they need to comply with? Clear, effective communication from the board to the residents makes a difference in the overall well-being of any community. Poor communication, on the other hand, is a real problem that can negatively impact your community’s reputation and even your operating budget and property values.
  • Communication to Renters: Why It Matters To Your Association

    Does your board and management team communicate to the renters in your community? If no, why not? In communities where renters makeup a significant portion of the residents, they are often overlooked by the people running the community.
  • Community Property Management 101: Top Tips for Board Members

    Whether you’re a new or current board member, you can avoid major issues and make your term more fruitful, rewarding and, above all, effective by following these 9 tips for board members.
  • What are HOA committee roles and responsibilities?

    Thriving HOA committees have typically attributed “success by committee" as a factor for their growth. But what are actual HOA committee roles and responsibilities?
  • Crystal Vision: Why Communication Between a Board and Management Company Matters

    As a board member, you want your community to grow and thrive. Having a vision for your community—the aesthetics of it, its reputation, the kinds of programming it offers and amenities it provides—is critical to its long-term well-being. A well-crafted vision will transcend board and resident turnover and keep your community on track.
  • Cyber Security Part One: How Community Residents Can Protect Their Tech

    Like it or not, we have become very dependent on our technology. Whether it’s a cell phone, tablet or computer, our devices enable us to stay connected, conduct business and access information anywhere, anytime. Yet as convenient as these devices may be, cyber security is simply not a priority for the majority of tech users—despite the increased prevalence of cyber attacks. In part one of our two-part series, we look at why cyber security is so important to community associations. We also provide important steps that residents in your community can take to protect their technology so that sensitive information doesn’t fall into the wrong hands.
  • Cyber Security Part Two: Board Member Tips for Keeping Your Community Association Safe

    In part one of this two-part series, we discussed the importance of cyber security to your community association and the steps that residents can take to protect themselves and their association. In this article, we look at your board’s responsibility in preventing cyber attacks.
  • Debunking the Eight Biggest Myths About Partnering with a Property Management Company

    Here’s one of the great ironies of the property management industry: though it’s incredibly big, it’s still a big mystery to most people. Let’s let the numbers do the talking. In the United States, 24% of homes are part of associations, with a total value of $4.65 trillion and $65 billion collected in assessments. In Canada, the industry generates about $6 billion in annual revenue with a healthy annual growth rate of 3.4%.
  • Great Service: Community manager responsibilities

    The right support, the right personality and the right set of expectations from your community are critical for your community association management team to deliver exceptional results. Does yours have what it takes?
  • Effective tips to enhance your apartment lobby design

    As a Board member, you want your building’s lobby to be aesthetically pleasing and inviting, but also safe and functional – after all, as the hub of your building, it provides essential services and can even become a social gathering place for residents and guests. So if your building lobby isn’t as attractive or functional as it could be – and doesn’t portray the impression you’d like it to – we have some suggestions that can help.
  • Eight Essential Parts of HOA Elections

    Elections are a big part of what make our community associations work. It’s what empowers members, galvanizes our community, and brings residents together for a common purpose.
  • Eight Ways the Best Property Management Companies Can Help You

    Being part of a Homeowners Association is rewarding – yet it can also be challenging at times. Board members are often tasked with difficult duties ranging from proper financial stewardship to navigating community conflicts, and much more.
  • Elderly New Yorkers, Here for the Duration

    New York City's elderly resident population is growing rapidly, and is projected to increase by an additional 35% over the next 15 years. FirstService Residential Managing Director Marni J. Berk, general manager of the Lincoln Towers complex, is one of the property management experts feautured in a recent New York Times article that describes the challenges of accomodating aging building residents.
  • Electronic Voting: Can an HOA Board Vote By Email?

    For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community?
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