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  • 10 New Habits to Improve How You Run Your Community Association

    While the start of the new year is typically heralded as the best time to change old habits and commit to new ones, the reality for community associations and their board members is that there’s no time like the present. These 10 changes will help you get your board and your community association on the right track for the rest of the year.
  • 10 Steps on How to Plan a Successful Community Event

    You’re planning an event for your homeowner (HOA) or community association. Congratulations! After the initial excitement comes growing panic, right? Well, not necessarily.
  • 11 do’s and don'ts of making HOA rules

    They say that good fences make good neighbors. Rules can work the same way – putting the right parameters in place can help keep everyone happy. Too few rules result in anarchy, and too many rules start to feel onerous to residents.
  • 11 Things About Property Management Every Board Member Should Know

    Let’s face it: being a board member of your homeowner association isn’t easy. Neither is self-managing your property. For many boards, hiring a professional property management company is the best decision they’ll make for their community.
  • 12 characteristics of what makes a good property management company

    When choosing the right property management company for your community, you will be asking a variety of questions to assess whether the company or manager will be the right fit for your board and your residents.
  • 12 tips for managing community projects

    So your homeowners association is going to undertake a construction or improvement project for your community. That can be exciting – and more than a little daunting, too. The construction project management process can be fraught with complications and frustrations – after all, with so many moving pieces, there are a number of things that can go wrong. To smooth your way, you can consult with an experienced property management company to obtain proven guidance and advice. But to get started, we’ve put together a dozen pointers to help your community construction project build towards success.
  • 12 To-Do’s for the Ultimate Community Spring Clean Up

    This winter, much of the country was hunkered down under thick layers of snow and temperatures so low that even the groundhog thought twice about going outside. But thankfully, spring is here, and with the blooming fruit trees and sunnier days comes the need to clean up, spruce up and get your community ready to enjoy the season.
  • 25 Ways to Prevent Household Poisonings

    Poisoning is the leading cause of death from injury in the United States, according to the Centers for Disease Control. But fortunately, poisonings are also highly preventable.
  • 4 Back To School Tips to Keep Parents Sane and Kids Happy

    As a parent, you know what back to school means. It’s more than a change in your schedule -- it’s a change in your whole reality. Rushing out the door. Blasting through the homework. Making second trips back to the house for forgotten lunch boxes, book order money or scarves.
  • Four Ways the Best Service from Your Property Management Team Starts Before You Even Ask

    For many communities, responsive service from a property management company is the best they can hope for when it comes to issue resolution. But what if you required more from your property management team? What if you held them to a higher standard, demanding that they address challenges early enough so that they never become full-blown issues at all?
  • Five Qualities To Consider When Hiring a Property Management Company

    Your homeowner association (HOA) board has decided to hire a property management company. That’s a big step, and one not to be taken lightly. You might think because your board made this decision your community’s future is in good hands. But has your board done its research?
  • Five Ways to Prevent a Remodeling Nightmare

    You’ve heard the horror stories. The homeowner association (HOA) board hires a contractor to remodel the clubhouse, the fitness room, or one of the other amenities within the community. The contractor talks a good game, but when the actual work begins, it’s a whole other story.
  • 5 Ways Your Board Can Improve Communications

    How well your board communicates has a tremendous impact on your community association. Great communication can lead to better relationships with residents – both homeowners and renters – and helps build a stronger sense of community.
  • Active Shooter Training: What Should Your Community Do?

    More than 1.4 million Americans have been killed by gunfire since 1968. Many of those shootings were accidental; some were suicides; some were at the hands of law enforcement officers in the line of duty. But many were not. Mass shootings, meaning that at least three people were killed by gunfire, have become an almost daily occurrence in the United States, with instances increasing each year since 2000, and many instances becoming more deadly. Thankfully, incidents of violence in community associations are rare, but unfortunately, they do occur.
  • After the Storms: A Harvey and Irma Update from Our CEO

    We have a very long road to recovery ahead for both Texas and Florida, for those of us affected by Hurricanes Harvey and Irma. In the aftermath of the storms, there are tangible examples of our industry leadership, and in particular, why our ability to immediately leverage the depth of resources we have at our disposal is such a powerful differentiator for us. Here are a few examples of how we leveraged our resources, organization-wide, to ensure seamless service delivery for our clients.
  • Airbnb & Short-Term Rentals: How to Reduce Risks to Multi-Family Buildings and Residents

    The sharing economy continues to grow, and this, in turn, is fueling the proliferation of home-sharing websites like Airbnb, VRBO and HomeAway. In our previous article on this growing trend, we discussed how the interest in short-term rentals is impacting multi-family buildings throughout the U.S. and Canada. Now we’re back with a game plan to help your condo board or strata council protect its interests.
  • Airbnb & Short-Term Rentals Part 1: How the Sharing Economy Can Impact Your Multi-Family Building

    One of the most recent societal shifts has been a move towards a sharing economy – and if you’ve ever been driven home in an Uber car, or reserved a distinctive blue CitiBike for a few hours to pedal across town, you’ve experienced this practice first-hand. In this article, we discuss how the quick growth of the sharing economy – particularly, home sharing – is impacting buildings in large cities, and we’ll follow up next week with valuable advice on how your Board or Strata council can address this mushrooming trend.
  • FAQs for HOA Special Meeting and Annual Meeting Notice

    Annual and special meetings can have their own set of rules and needs. Read on to learn more about these two important types of meetings for your HOA or condo association board.
  • “Be Genuinely Helpful": Giving Back to Our Communities

    Learn how associates and residents are making a difference in their communities, providing grocery delivery and food delivery, during the COVID-19 pandemic.
  • How Property Management Software Can Help Increase Personal Service

    Can cutting-edge property management software increase personalized customer service? It’s not a trick question, at least when it comes to the property management industry.
  • 6 best practices: Understanding HOA board meetings & HOA meeting minutes

    Regardless of how you feel about them, board meetings are more than just something your community association chooses to do. They are something your community association must do. Board meetings are crucial to the governance of your community association. If they aren't run effectively, chances are your association won't function well either.
  • What Makes a Great Board Member

    Dale Young, director of portfolio management at FirstService Residential, and other industry experts reveal the common characteristics of effective and functional boards.
  • Budget-Friendly Tips to Transform Your Nursery Into a Toddler’s Room

    Somehow, in the blink of an eye, your sweet and cuddly baby has turned into an active and independent toddler – curious about everything and always on the move. She’s outgrown her crib and baby furniture, and now that she can speak up, she’s quite vocal about her desire to change the nursery into a big kid’s room – and has some definite ideas about how to get there. We know you may not agree with her tastes – or how much they might cost to implement – so here are six budget-friendly, easy-to-do tips to transform your nursery into a toddler’s room the whole family will love.
  • How Property Management Experts are Making a Difference in Today's Competitive Housing Market

    FirstService Residential’s Tasso Eracles discusses Toronto’s building boom and the important role property management experts play in helping condominium developers and builders overcome challenges and compete in this dynamic marketplace.
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