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So your association has decided to switch to a new property management company or managing agent – perhaps your relationship has gone south or you were seeking a company or team better suited to providing the service, value, products, and/or experience your building or community needs. You may be wondering what happens when you transition from old to new management. We want to help. While each association and property management company has its own unique needs and operating procedures, here’s a basic overview of what you can expect.

You've been elected as the President of the Board for your community association. You're signing up for a very important job! Here are some necessary skills!

For many communities, responsive service from a property management company is the best they can hope for when it comes to issue resolution. But what if you required more from your property management team? What if you held them to a higher standard, demanding that they address challenges early enough so that they never become full-blown issues at all?

You're not alone if organizing paperwork is not one of your favorite things to do? Follow these 6 tips to streamline your operations and increase efficiency.

Community associations, such as condominiums and homeowner associations (HOAs), are governed by rules, regulations, and financial obligations. Ensuring transparency and accountability within these associations is paramount. Among the essential documents that facilitate this is the "estoppel certificate," a vital component of real estate transactions within community associations.

Recent research has revealed seven service standards that are important to condominium and HOA Board members when they evaluate property managers. How does your manager stack up?

There are so many things to enjoy about living in a condominium community. Among them are the sense of community, the great amenities and the high standards. However, if your condo corporation’s finances aren’t stable, none of it is possible.

Master-planned communities are large-scale developments with a variety of amenities that clearly separate them from a standard housing subdivision. The focus is on providing its residents with a certain level of convenience, lifestyle and quality of life.

How do you prevent conflict, avoid costly litigation and maintain a great resident experience in your community? Start by adopting these best practices for dispute resolution.

While maintenance, events, committees, and budget are all crucial aspects of managing a homeowners’ association, there's one even bigger challenge that board members face: HOA agreement and alignment. Read on to discover the secret to successful alignment among diverse individuals with distinct values.

A big part of what sets your community apart is the amenities it offers. This goes beyond a pool, a fitness area or a place for a rooftop party – your amenities help create a lifestyle, and that’s the most important thing to residents and association members.

With several Arizona cities ranking high in WalletHub’s 2016 listing of most pet-friendly cities, it’s likely that your community allows residents to have pets. Still, your homeowners association (HOA) needs to have a clear policy to prevent residents’ furry family members from becoming a community problem. After all, it isn’t really Rover’s fault if issues arise. It’s up to his owners to clean up after him, to ensure that he remains well behaved and to follow the HOA rules.

These days, you can do almost anything online—buy groceries, look for a job or even find love. But what about voting on issues that affect your community?

Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.

We have all heard about the harmful effects of smoking and secondhand smoke exposure. Arizona law addresses the dangers of secondhand smoke through its Smoke-Free Arizona Act. The Act prohibits smoking in enclosed public buildings and workplaces, as well as in enclosed, common areas of multifamily buildings.

Learn why effective HOA policy starts with a strong communication plan.

Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:

Are you getting the best returns on your reserve funds? Most Arizona board members aren't sure. Find out six ways to improve your association's reserve fund returns, like creating an HOA investment policy.

If you’re a board member of a Phoenix HOA, or any Arizona community for that matter, you’re used to facing challenges. But oftentimes, these challenges can become overwhelming. That’s why many master-planned and condo communities look to professional community management companies for help.

Does your association manager have the right tools, resources and support to take your association to the next level?

Your reserve fund is an important way for your homeowners association (HOA) to plan and budget for the future. It gives you the financial ability to maintain the quality of your community by funding necessary—and expensive—projects. Rather than covering day-to-day maintenance expenses, a reserve fund is intended to be used for major expenses like roofing, paving and capital improvements (for example, new construction or remodeling).

As a self-managed association, do you need a management partner? Before making that choice, ask these 6 questions.

You may take on several responsibilities as an HOA board member, but Human Resources (HR) should not be one of them. In order to avoid employer liability, your board should leave HR responsibilities to a professional community management company.

Have you ever been in a situation where you didn't know who to call when an issue in your HOA came up because you live in a sub-association of a master-planned community that has two different community management companies? This is a consistent challenge for many homeowners living in multiple managed communities.