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  • Resale certificates and packages: What home buyers need to know

    We all know that there's a lot of paperwork in the home buying process. If the home you want to buy is in a managed community of any kind, a resale package, including your resale certificate and governing documents, is part of that paperwork. Resale certificates and packages offer transparency about the community and whether or not the sellers are current in their financial obligations to the association.
  • Six Important Things You Need to Know as a New Board Member

    Some owners are reluctant to volunteer to be a condominium board member because they’ve never done it before. That’s why we developed these six essential tips for new board members to help them get up-to-speed quickly. If you consider these points as you get down to condo business, you will be successful in your new role ─ one in which you really can make a difference.
  • Association Policy 101: How to Make Rules Without Making Enemies

    As a board member, you know the importance of making rules and establishing policy; these must be clear and sensible. The process for creating and enforcing rules successfully is the same.
  • How to Avoid a Board of Directors Conflict of Interest

    Conflicts of interests tend to rear their ugly heads when someone is in a position of power. As a board or committee member, your decision must be in the best interest of the association.
  • Stop! Before You Raise Assessment Fees, Consider These Cost Containment Strategies

    Your fiduciary responsibility is the most important commitment to fellow homeowners. Learn cost containment strategies that can save your association money.
  • How to Set Pet Policies for Your Community

    Very few issues and problems that come up seem to have anything to do with pets. However, here are tips to help resolve any pet-related issues.
  • Avoiding Community Conflict: Best HOA Practices for Dispute Resolution

    How do you prevent conflict, avoid costly litigation and maintain a great resident experience in your community? Start by adopting these best practices for dispute resolution.
  • Is HOA Alignment a Unicorn? 3 Boards Share What It Takes

    How do you tackle alignment as a group of diverse individuals with unique values? Find out what real board members from successful HOAs are doing differently.
  • Choosing the Right Community Management Company to Manage Amenities

    A big part of what sets your community apart is the amenities it offers. This goes beyond a pool, a fitness area or a place for a rooftop party – your amenities help create a lifestyle, and that’s the most important thing to residents and association members.
  • Creating Association Policies Without Making Enemies

    Wherever you live—Phoenix, Tucson, Flagstaff or some other part of Arizona—having a great community requires that your homeowners association (HOA) has good rules.
  • Finding The Right Lifestyle Community For You – Five Things to Consider

    Are you considering moving to a community with more lifestyle elements? How do you choose which one is right for you? Do you research and consider these five tips to ensure you find your perfect match!
  • Before Creating a New HOA Policy, Ask These 5 Questions

    Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.
  • Four Steps to Creating a No-Smoking Policy in Your Building

    We have all heard about the harmful effects of smoking and secondhand smoke exposure. Arizona law addresses the dangers of secondhand smoke through its Smoke-Free Arizona Act. The Act prohibits smoking in enclosed public buildings and workplaces, as well as in enclosed, common areas of multifamily buildings.
  • Don’t Be the HOA Bad Guy: 4 Proven Policy Enforcement Tips

    Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:
  • HOA Committees and Volunteers: 8 Rules to Rally Residents

    A healthy and effective Arizona homeowners association is not only able to identify great volunteers and committee members, but will empower them to drive positive change in the community. But how do you get there?
  • HOA Reserve Funds: 6 Tips to Improve Your Returns

    Are you getting the best returns on your reserve funds? Most Arizona board members aren’t sure. Find out six ways to improve your association’s reserve fund returns, like creating an HOA investment policy.
  • How to Select the Right Community Management Company

    If you’re a board member of a Phoenix HOA, or any Arizona community for that matter, you’re used to facing challenges. But oftentimes, these challenges can become overwhelming. That’s why many master-planned and condo communities look to professional community management companies for help.
  • Is Your Association Manager Equipped for Success? 3 Questions to Ask

    Does your association manager have the right tools, resources and support to take your association to the next level?
  • Learn Community Pool Safety Rules for Safe Fun in the Sun!

    Swimming is considered an essential summer activity for most Arizona residents. The last thing you want is to have this cherished summer pastime turn into a disaster. Following these tips will help ensure that your community or family pool time will be as safe as possible!
  • Rights and Responsibilities of HOA Residents

    As a resident in a homeowners association (HOA), it’s important for you to know what you have a right to expect from your association and from your community management team, as well as your responsibilities to the HOA. Being aware of your rights and responsibilities creates clarity, helps you set realistic expectations and leads to more cohesiveness throughout the community. With that in mind, we’ve compiled a list of community residents’ rights and responsibilities. Remember that these apply equally to homeowners and renters.
  • Seven Tips for Choosing the Right Reserve Study Firm

    Your reserve fund is an important way for your homeowners association (HOA) to plan and budget for the future. It gives you the financial ability to maintain the quality of your community by funding necessary—and expensive—projects. Rather than covering day-to-day maintenance expenses, a reserve fund is intended to be used for major expenses like roofing, paving and capital improvements (for example, new construction or remodeling).
  • 6 Questions for Self-Managed Associations to Consider

    As a self-managed association, do you need a management partner? Before making that choice, ask these 6 questions.
  • Six Steps to Putting More Play in Your Playground

    Let's talk playgrounds. As the centerpiece of a community, a playground has a way of bringing both children and adults together, and that creates more tightly knit neighborhoods. It's a fun way to leverage one of your most important amenities toward building community spirit - so long as it happens safely.
  • Staffing, Employer Liability and Homeowners Associations: Who is Handling Your HR?

    You may take on several responsibilities as an HOA board member, but Human Resources (HR) should not be one of them. In order to avoid employer liability, your board should leave HR responsibilities to a professional community management company.
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