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We all know that there's a lot of paperwork in the home buying process. If the home you want to buy is in a managed community of any kind, a resale package, including your resale certificate and governing documents, is part of that paperwork. Resale certificates and packages offer transparency about the community and whether or not the sellers are current in their financial obligations to the association.

Not too long ago, one of the main ways residents in homeowner associations (HOAs) could pay their association fees was with a check, money order, or cash. Fast forward a decade or two later, and paying with a check is inconvenient for many residents who no longer use checkbooks or carry cash—leaving many homeowners wondering how to make an HOA payment online. Luckily, we know how.

Creating a newsletter for your condominium residents that will give them valuable and relevant information is harder to do than it may seem upon first glance. Here are the basic things to consider, brought to you by your property management professionals at FirstService Residential.

What hurricane policies should you have in place to make sure that all residents are on the same page and protected?

Learn how to approach pet policies to ensure that they are respectful, safe and compliant with the law.

Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:

What does the future hold? Unfortunately, not the jet packs and flying cars we all thought we’d have, but there are important changes in practice and perspective in store for community association governance. To get at the heart of these upcoming changes and trends, Common Ground , an official publication of Community Associations Institute (CAI), brought 50 experts, members and stakeholders together to paint a picture of the future. The results from this panel have been published in the March/April 2016 edition of this publication. We’ve summarized the high points for you in this article, and we’ve added some insight from FirstService Residential, too.

How do you prevent conflict, avoid costly litigation and maintain a great resident experience in your community? Start by adopting these best practices for dispute resolution.

How do you tackle alignment as a group of diverse individuals with unique values? Find out what real board members from successful HOAs are doing differently.

A big part of what sets your community apart is the amenities it offers. This goes beyond a pool, a fitness area or a place for a rooftop party – your amenities help create a lifestyle, and that’s the most important thing to residents and association members.

Wherever you live—Phoenix, Tucson, Flagstaff or some other part of Arizona—having a great community requires that your homeowners association (HOA) has good rules.

Are you considering moving to a community with more lifestyle elements? How do you choose which one is right for you? Do you research and consider these five tips to ensure you find your perfect match!

Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.

We have all heard about the harmful effects of smoking and secondhand smoke exposure. Arizona law addresses the dangers of secondhand smoke through its Smoke-Free Arizona Act. The Act prohibits smoking in enclosed public buildings and workplaces, as well as in enclosed, common areas of multifamily buildings.

Learn why effective HOA policy starts with a strong communication plan.

Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:

A healthy and effective Arizona homeowners association is not only able to identify great volunteers and committee members, but will empower them to drive positive change in the community. But how do you get there?

Are you getting the best returns on your reserve funds? Most Arizona board members aren't sure. Find out six ways to improve your association's reserve fund returns, like creating an HOA investment policy.

If you’re a board member of a Phoenix HOA, or any Arizona community for that matter, you’re used to facing challenges. But oftentimes, these challenges can become overwhelming. That’s why many master-planned and condo communities look to professional community management companies for help.

Does your association manager have the right tools, resources and support to take your association to the next level?

As a resident in a homeowners association (HOA), it’s important for you to know what you have a right to expect from your association and from your community management team, as well as your responsibilities to the HOA. Being aware of your rights and responsibilities creates clarity, helps you set realistic expectations and leads to more cohesiveness throughout the community. With that in mind, we’ve compiled a list of community residents’ rights and responsibilities. Remember that these apply equally to homeowners and renters.

Your reserve fund is an important way for your homeowners association (HOA) to plan and budget for the future. It gives you the financial ability to maintain the quality of your community by funding necessary—and expensive—projects. Rather than covering day-to-day maintenance expenses, a reserve fund is intended to be used for major expenses like roofing, paving and capital improvements (for example, new construction or remodeling).

As a self-managed association, do you need a management partner? Before making that choice, ask these 6 questions.

You may take on several responsibilities as an HOA board member, but Human Resources (HR) should not be one of them. In order to avoid employer liability, your board should leave HR responsibilities to a professional community management company.