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  • Board Member Basics: Learn the Language of Your Association

    Association terms that every board member should know and understand.
  • Roles and Responsibilities of Board Members

    Becoming a board member is a great way to engage with your neighbors and create positive changes in your community. But sometimes, new volunteers have little to no experience and must learn the community's rules, the board’s responsibilities and the demands of their roles as they go
  • Reserve Fund? Special Assessment? Loan? 3 Ways to Fund Capital Improvements

    Great capital improvements improve property values. Read on to see the three ways to pay for them and the pros and cons.
  • FAQs for Annual Meetings and HOA Special Meeting Notice

    Annual and special meetings can have their own set of rules and needs. Read on to learn more about these two important types of meetings for your HOA or condo association board.
  • Tips for Creating a Timely and Informative Community Newsletter

    Congratulations! You’ve been elected to the Board of your community association. You and your fellow members have some exciting ideas about ways to improve your community. And part of that is keeping your residents informed. It should be easy for you to write and distribute a newsletter, right?
  • Preventative Maintenance Tips for High-Rise Buildings

    FirstService Residential offers tips on spring preventative maintenance for high-rise buildings.
  • Is HOA Alignment a Unicorn? 3 Boards Share What It Takes

    How do you tackle alignment as a group of diverse individuals with unique values? Find out what real board members from successful HOAs are doing differently.
  • Tips for Establishing Pet Policy in Your Association

    Does your community allow pets? What types? How many? Are there limits on size? If you live in a pet-friendly community, it’s important that your association board set boundaries to keep order within your community. Many of the issues that become problems in pet-friendly communities have very little to do with the pets–after all, they can’t clean up after themselves. Your neighbor’s dog could be your best friend too, as long as your neighbor makes sure his pet is on its best behavior. Follow our list of ways you can create and implement pet policy that will help resolve any pet-related issues and ensure all residents are respectful of the community. Keep in mind, when crafting policy about any issue, it’s important to clearly communicate that policy, and the consequences for violating it, to all community residents and association members.
  • How to Set Pet Policies for Your Community

    Very few issues and problems that come up seem to have anything to do with pets. However, here are tips to help resolve any pet-related issues.
  • 5 Common HOA Board Blunders to Avoid

    We’ve highlighted four common board blunders and included some practical tips for avoiding them. It’s important to identify these potential blunders early to save yourself and your board time and frustration.
  • Avoiding Community Conflict: Best HOA Practices for Dispute Resolution

    How do you prevent conflict, avoid costly litigation and maintain a great resident experience in your community? Start by adopting these best practices for dispute resolution.
  • Choosing the Right Community Management Company to Manage Amenities

    A big part of what sets your community apart is the amenities it offers. This goes beyond a pool, a fitness area or a place for a rooftop party – your amenities help create a lifestyle, and that’s the most important thing to residents and association members.
  • Before Creating a New HOA Policy, Ask These 5 Questions

    Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.
  • Five Tactics to Transform from HOA Board Member to Community Leader

    What steps do you need to take to go from volunteer to community leader? Start with these five tactics, which can make a big impact on how you fulfill your duties and affect how residents and other board members perceive you.
  • Four Steps to Creating a No-Smoking Policy in Your Building

    We have all heard about the harmful effects of smoking and secondhand smoke exposure. Arizona law addresses the dangers of secondhand smoke through its Smoke-Free Arizona Act. The Act prohibits smoking in enclosed public buildings and workplaces, as well as in enclosed, common areas of multifamily buildings.
  • Helping Your HOA Board Stay Productive and Successful

    There are 4 key areas to focus on if you want to ensure that your HOA Board of Directors is productive and successful. This article offers a review of each one.
  • Beyond HOA Board Orientation: Five Subjects to Master

    Better resident experiences, improved reputation and even enhanced property values are possible through continued learning. Knowledge is power, and that’s especially the case when it comes to being a successful association board member. Learn how your continued education can pay dividends for your association.
  • Don’t Be the HOA Bad Guy: 4 Proven Policy Enforcement Tips

    Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:
  • Reserve Funds: HOA Budgeting Tips to Improve Your Returns

    Are you getting the best returns on your reserve funds? Most Arizona board members aren't sure. Find out six ways to improve your association's reserve fund returns, like creating an HOA investment policy.
  • How to Select the Right Community Management Company

    If you’re a board member of a Phoenix HOA, or any Arizona community for that matter, you’re used to facing challenges. But oftentimes, these challenges can become overwhelming. That’s why many master-planned and condo communities look to professional community management companies for help.
  • Limiting HOA Liability and Confronting Conflict

    As an HOA member, you’re often confronted with a variety of legal issues and gray areas concerning residents. The issues you face will vary, but they often boil down to disagreements between a homeowner and your association, or a dispute against another resident. To help you face the potential for legal issues going forward, we’ve compiled some best practices for dealing with conflict resolution.
  • Maintenance, Capital Improvements, Useful Life: Is Your HOA Prepared?

    Not sure which components you should fix and which you should replace entirely? You're not alone. Get the answers to some of your top questions about maintenance, capital improvements, and useful life.
  • Is Your Association Manager Equipped for Success? 3 Questions to Ask

    Does your association manager have the right tools, resources and support to take your association to the next level?
  • Protecting Your HOA From Cyber Attacks, Part 1: The Role of Residents

    Ignorance is not bliss, especially when it means potentially leaving your homeowners association (HOA) at risk of a cyber attack. And that’s exactly what you’re doing if you don’t recognize that your HOA is as much of a target as any other small business.
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