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  • Airbnb & Short-Term Rentals Part 1: How the Sharing Economy Can Impact Your Multi-Family Building

    One of the most recent societal shifts has been a move towards a sharing economy – and if you’ve ever been driven home in an Uber car, or reserved a distinctive blue CitiBike for a few hours to pedal across town, you’ve experienced this practice first-hand. In this article, we discuss how the quick growth of the sharing economy – particularly, home sharing – is impacting buildings in large cities, and we’ll follow up next week with valuable advice on how your Board or Strata council can address this mushrooming trend.
  • FAQs for Annual Meetings and HOA Special Meeting Notice

    Annual and special meetings can have their own set of rules and needs. Read on to learn more about these two important types of meetings for your HOA or condo association board.
  • “Be Genuinely Helpful": Giving Back to Our Communities

    Learn how associates and residents are making a difference in their communities, providing grocery delivery and food delivery, during the COVID-19 pandemic.
  • How Property Management Software Can Help Increase Personal Service

    Can cutting-edge property management software increase personalized customer service? It’s not a trick question, at least when it comes to the property management industry.
  • Learn the Basics of HOA Board Meeting Protocol

    Regardless of how you feel about them, board meetings are more than just something your community association chooses to do. They are something your community association must do. Board meetings are crucial to the governance of your community association. If they aren't run effectively, chances are your association won't function well either.
  • What Makes a Great Board Member

    Dale Young, director of portfolio management at FirstService Residential, and other industry experts reveal the common characteristics of effective and functional boards.
  • Budget-Friendly Tips to Transform Your Nursery Into a Toddler’s Room

    Somehow, in the blink of an eye, your sweet and cuddly baby has turned into an active and independent toddler – curious about everything and always on the move. She’s outgrown her crib and baby furniture, and now that she can speak up, she’s quite vocal about her desire to change the nursery into a big kid’s room – and has some definite ideas about how to get there. We know you may not agree with her tastes – or how much they might cost to implement – so here are six budget-friendly, easy-to-do tips to transform your nursery into a toddler’s room the whole family will love.
  • How Property Management Experts are Making a Difference in Today's Competitive Housing Market

    FirstService Residential’s Tasso Eracles discusses Toronto’s building boom and the important role property management experts play in helping condominium developers and builders overcome challenges and compete in this dynamic marketplace.
  • Buying in a Homeowner Association: Part One – Dispelling Common Myths

    As a buyer, you may wonder whether moving into a community with an HOA is right for you. Perhaps you have heard horror stories from unhappy homeowners or have read about unreasonable boards that bully residents. How common are these events? And are the stories even true?
  • Buying a Home in a Community Association: Part Two – Evaluating HOA Financials and More

    So your diligent search for that home of your dreams has finally led you to one that fits all your criteria. However, it is in an association, and you have known people who belonged to condo or homeowners associations (HOAs) that were poorly run or financially mismanaged.
  • Checklist for a Pain-Free Move

    You’re moving! That means an exciting new beginning. It also means a lot of work. But no need to stress out – following a simple checklist can prevent those moving migraines. One thing you’ll want to keep in mind: starting as soon as possible is the best policy. Good planning early on will save you some real heartache later. And though we’ve created a timeline that starts at two months out, your home closing may happen in as little as 45 days – just be sure to start the first items on the checklist as soon as you possibly can.
  • Communication Impacts Every Part of Your Community: Do You Have a Plan?

    Is your community always aware of upcoming events, scheduled construction projects and upcoming board meetings? Do they understand their responsibilities and the policies they need to comply with? Clear, effective communication from the board to the residents makes a difference in the overall well-being of any community. Poor communication, on the other hand, is a real problem that can negatively impact your community’s reputation and even your operating budget and property values.
  • Communication to Renters: Why It Matters To Your Association

    Does your board and management team communicate to the renters in your community? If no, why not? In communities where renters makeup a significant portion of the residents, they are often overlooked by the people running the community.
  • Community Conflict Resolution: Mediation and Arbitration

    While it’s always best that all parties in an HOA, community association, condo association or other deed-restricted community agree and cooperate, it’s a fact of life that conflicts or disputes may arise. In many cases, the parties can settle their differences amicably and directly through frank and open discussion or negotiation. In other instances you may need mediation or arbitration to find a resolution.
  • Community Management 101: Top Tips for Board Members

    Whether you’re a new or current board member, you can avoid major issues and make your term more fruitful, rewarding and, above all, effective by following these 9 tips for board members.
  • Consider a Vacation Away From Your Pets

    Vacation season has arrived, and with it, the need to pack, plan and in many cases, make arrangements for our four-legged family members. Many hotels and other accommodations are not pet-friendly, so pet owners must decide where, and with whom, to leave Muffy or Max when heading out of town. From kennels to in-home pet sitters, there are various options to fit your lifestyle and budget.
  • Crystal Vision: Why Communication Between a Board and Management Company Matters

    As a board member, you want your community to grow and thrive. Having a vision for your community—the aesthetics of it, its reputation, the kinds of programming it offers and amenities it provides—is critical to its long-term well-being. A well-crafted vision will transcend board and resident turnover and keep your community on track.
  • Cyber Security Part One: How Community Residents Can Protect Their Tech

    Like it or not, we have become very dependent on our technology. Whether it’s a cell phone, tablet or computer, our devices enable us to stay connected, conduct business and access information anywhere, anytime. Yet as convenient as these devices may be, cyber security is simply not a priority for the majority of tech users—despite the increased prevalence of cyber attacks. In part one of our two-part series, we look at why cyber security is so important to community associations. We also provide important steps that residents in your community can take to protect their technology so that sensitive information doesn’t fall into the wrong hands.
  • Cyber Security Part Two: Board Member Tips for Keeping Your Community Association Safe

    In part one of this two-part series, we discussed the importance of cyber security to your community association and the steps that residents can take to protect themselves and their association. In this article, we look at your board’s responsibility in preventing cyber attacks.
  • Debunking the Eight Biggest Myths About Partnering with a Property Management Company

    Here’s one of the great ironies of the property management industry: though it’s incredibly big, it’s still a big mystery to most people. Let’s let the numbers do the talking. In the United States, 24% of homes are part of associations, with a total value of $4.65 trillion and $65 billion collected in assessments. In Canada, the industry generates about $6 billion in annual revenue with a healthy annual growth rate of 3.4%.
  • Great Service: Community Manager Responsibilities and Goals

    The right support, the right personality and the right set of expectations from your community are critical for your community association management team to deliver exceptional results. Does yours have what it takes?
  • Effective Tips to Enhance Your Building Lobby Design

    As a Board member, you want your building’s lobby to be aesthetically pleasing and inviting, but also safe and functional – after all, as the hub of your building, it provides essential services and can even become a social gathering place for residents and guests. So if your building lobby isn’t as attractive or functional as it could be – and doesn’t portray the impression you’d like it to – we have some suggestions that can help.
  • Eight Essential Parts of HOA Community Association Elections

    Elections are a big part of what make our community associations work. It’s what empowers members, galvanizes our community, and brings residents together for a common purpose.
  • Eight Roles You’ll Master as Community Association President

    Serving as a homeowner or community association board president is an honor, a privilege and an experience that many across North America take great satisfaction in. But before you make the leap from resident to board member, it’s key to understand exactly what you’ll be getting yourself into, and we can help. The good news is, the variety of tasks and skills that the position entails certainly keeps the job interesting!
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