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  • React, Outsource, or Prevent? Find Your Association’s Maintenance Style

    How does your Arizona association handle maintenance? Discover your association's unique maintenance style.
  • The Sharing Economy Part 2: Reducing the Risks to Condo Associations and Residents

    Short term vacation rentals are popular with both travelers and the homeowners that rent to them. Perhaps you have stayed in a home that was advertised on Airbnb or VRBO. Maybe you have rented your home this way. For the most part people love this alternative to staying in a hotel or a B & B. But what are the implications when the home is part of a multi-family community? What about the common areas and amenities for which all the owners pay upkeep? There can be insurance implications as well. This article discusses some ways the risks to the condominium and its residents can be reduced.
  • New York City’s Cooperative & Condominium Tax Abatement Program: 2023-2024 Updates & Frequently Asked Questions

    To help owners and shareholders navigate requirements for the 2023-2024 tax abatement cycle, our experts answered the most frequently asked questions.
  • What Does the Board Secretary Really Do?

    The Board Secretary is responsible for meeting the Association’s legal and financial obligations and maintaining the Association’s records. Depending on the Association’s requirements, some of the following tasks may need to be distributed to other Board Members or it might be necessary to appoint an assistant to the Secretary.
  • Technology at Home Part One – Choosing the Best Internet Package

    In an effort to help our clients and their families stay safe during these difficult times, FirstService Residential’s in-house technology experts recently assembled a list of best practices and technology tips for working at home, improving password security, identifying potential scams and selecting personalized internet packages.
  • New York’s Climate Mobilization Act | Frequently Asked Questions

    FirstService Residential helps condo and co-op boards navigate CMA compliance, avoid costly fines and identify incentive programs that reduce the cost of building upgrades.
  • 5 Common HOA Board Mistakes to Avoid

    We’ve highlighted four common board blunders and included some practical tips for avoiding them. It’s important to identify these potential blunders early to save yourself and your board time and frustration.
  • Avoiding Community Conflict: Best HOA Practices for Dispute Resolution

    How do you prevent conflict, avoid costly litigation and maintain a great resident experience in your community? Start by adopting these best practices for dispute resolution.
  • Is HOA Alignment a Unicorn? 3 Boards Share What It Takes

    How do you tackle alignment as a group of diverse individuals with unique values? Find out what real board members from successful HOAs are doing differently.
  • Choosing the Right Community Management Company to Manage Amenities

    A big part of what sets your community apart is the amenities it offers. This goes beyond a pool, a fitness area or a place for a rooftop party – your amenities help create a lifestyle, and that’s the most important thing to residents and association members.
  • Before Creating a New HOA Policy, Ask These 5 Questions

    Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.
  • Five Tactics to Transform from HOA Board Member to Community Leader

    What steps do you need to take to go from volunteer to community leader? Start with these five tactics, which can make a big impact on how you fulfill your duties and affect how residents and other board members perceive you.
  • Four Steps to Creating a No-Smoking Policy in Your Building

    We have all heard about the harmful effects of smoking and secondhand smoke exposure. Arizona law addresses the dangers of secondhand smoke through its Smoke-Free Arizona Act. The Act prohibits smoking in enclosed public buildings and workplaces, as well as in enclosed, common areas of multifamily buildings.
  • Helping Your HOA Board Stay Productive and Successful

    There are 4 key areas to focus on if you want to ensure that your HOA Board of Directors is productive and successful. This article offers a review of each one.
  • Beyond HOA Board Orientation: Five Subjects to Master

    Better resident experiences, improved reputation and even enhanced property values are possible through continued learning. Knowledge is power, and that’s especially the case when it comes to being a successful association board member. Learn how your continued education can pay dividends for your association.
  • Don’t Be the HOA Bad Guy: 4 Proven Policy Enforcement Tips

    Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:
  • Reserve Funds: HOA Budgeting Tips to Improve Your Returns

    Are you getting the best returns on your reserve funds? Most Arizona board members aren't sure. Find out six ways to improve your association's reserve fund returns, like creating an HOA investment policy.
  • How to Select the Right Community Management Company

    If you’re a board member of a Phoenix HOA, or any Arizona community for that matter, you’re used to facing challenges. But oftentimes, these challenges can become overwhelming. That’s why many master-planned and condo communities look to professional community management companies for help.
  • Limiting HOA Liability and Confronting Conflict

    As an HOA member, you’re often confronted with a variety of legal issues and gray areas concerning residents. The issues you face will vary, but they often boil down to disagreements between a homeowner and your association, or a dispute against another resident. To help you face the potential for legal issues going forward, we’ve compiled some best practices for dealing with conflict resolution.
  • Maintenance, Capital Improvements, Useful Life: Is Your HOA Prepared?

    Not sure which components you should fix and which you should replace entirely? You're not alone. Get the answers to some of your top questions about maintenance, capital improvements, and useful life.
  • Is Your Association Manager Equipped for Success? 3 Questions to Ask

    Does your association manager have the right tools, resources and support to take your association to the next level?
  • Protecting Your HOA From Cyber Attacks, Part 1: The Role of Residents

    Ignorance is not bliss, especially when it means potentially leaving your homeowners association (HOA) at risk of a cyber attack. And that’s exactly what you’re doing if you don’t recognize that your HOA is as much of a target as any other small business.
  • Protecting Your HOA From Cyber Attacks, Part 2: The Role of Your Board

    The board of directors for your homeowners association (HOA) probably feels it has a lot more pressing issues than cyber security. So it’s understandable that you may not be as focused on keeping up with safety measures to protect your HOA’s sensitive data. However, with cyber attacks becoming more and more prevalent, the financial and personal information that your association maintains is at greater risk.
  • Protecting Your HOA From Cyber Attacks, Part 3: Your 4 Steps to Cyber Security

    Digital technology has taken over our lives, making everyday tasks easy and convenient. You can use your mobile phone or device to pay rent, order pizza, book a dentist appointment or store photos and documents in “the cloud” without blinking an eye. Arizona community associations are also benefiting from the latest digital technologies.
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