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Your front desk staff is the “face” of your building – the first point of contact for homeowners and guests. As a result, each members plays a crucial role in creating your building’s image, as well as shaping the perceptions and experiences of everyone who enters. Consequently, when a resident or visitor walks through the front door – whether it’s their first time or hundredth – the reception and greeting they receive and the way they are treated can significantly impact their entire experience.

Choosing the right community association management company is one of the most important decisions a board will make. Know what you should expect from a qualified service provider!

Insurance is one of the most important line items on your association's budget, but it is oftentimes the most expensive. Do you know how to select the right agent?

A good spring-cleaning can do wonders for your community association. Here are some tips to get your started.

In your community association, it's important to identify people who have leadership potential and train them for the eventuality of being in charge.

Maintaining good records is critical to the most important functions of your community association. Following a good organizational system will streamline your operations and increase efficiency.

You've been elected as the President of the Board for your community association. You're signing up for a very important job! Here are some necessary skills!

Volunteering on the board of a community association is not for the faint of heart and can be a full-time job! Communities come in different shapes and sizes, but serving on a board of directors is similar across the board.

It's hurricane season again. As soon as June 1st rolls around, we are assaulted with hurricane preparedness pamphlets and emergency information at every turn.

Every community can expect to experience negligent or careless guests who will either cause a ruckus, or worse, damage association property. When that happens, deciding who should be held responsible for their actions can create a delicate – and potentially volatile – situation. Oftentimes, Boards may go after the owner, but they shouldn’t forge full-steam ahead without some sort of ammunition.

Know what questions to ask a prospective property management company in Florida? Check out our list to ensure you have all the right information before making a choice.

Your board's strength lies in the diversity of its members and their different points of view, but this can also present challenges. Learn how to establish clear Florida board meeting rules!

A board secretary has many responsibilities. Read more on the essential duties that comprise a secretary's scope of obligations.

Estoppel certificates are a critical part of any real estate transaction and can be confusing. What's included, how are they created, what does it all mean? Learn more here.

Nothing says a healthy community like full homes/units and bustling activity in common areas. Painting a pretty picture of a dynamic community to potential buyers takes minimal effort on the part of the board.

A great board treasurer has skills and characteristics to tackle the responsibilities of planning and strategizing the financial livelihood of a community. The right treasurer can make a big difference!

Board members benefit from taking continued education courses. Take a moment to read about the particular advantages that can be obtained.

A pool inspection can be a major source of anxiety for board members and residents. Don't throw in the towel; there are steps you can take to make sure your inspection goes...well, swimmingly.

Earlier in the summer, the National Council on Compensation Insurance (NCCI) announced a proposed 19.6% workers' compensation rate increase, concerning community associations and its impact on labor costs.

Get helpful tips that your HOA or condo association can do to reduce energy consumption and lower your community’s electric bills. Learn more!

The holidays are a time of joy, cheer, softly twinkling lights and tasteful wreaths, but holiday decorations mean different things to different people. Learn four ways to manage this!

It takes dedication to your community to want to run for the board of your association. Common mistakes that board members make can be addressed quickly and avoided!

Voting in Florida community associations - is there an app for that? Advances in technology have made it easier, and Boards that desire to leverage that, can utilize electronic voting in their communities.

Conflicts of interests tend to rear their ugly heads when someone is in a position of power. As a board or committee member, your decision must be in the best interest of the association.