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  • 5 Ways to Encourage a Sense of (the Larger) Community in Your Association

    Your association doesn’t function in a vacuum. It’s part of a larger community. Having members actively engaged in your town or city is good for the association and adds to residents’ sense of community. Find out what your board can do to encourage residents to get more involved in their larger community.
  • Fair Housing Act: Service Animals - A Nail without a Hammer

    When it comes to service dogs and assistance animals, people often confuse the Federal American with Disabilities Act (ADA) with the Federal Fair Housing Act (FHA). Learn more about FHA and ADA laws here!
  • Condo Board Communication: Communicate so Condo Residents Listen

    Are residents in your condominium corporation always aware of upcoming events, construction projects and board meetings? Do they understand their responsibilities and the policies they need to comply with?
  • Building Security Tips for the Holiday Season

    Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.
  • Avoiding Community Conflict: Best HOA Practices for Dispute Resolution

    How do you prevent conflict, avoid costly litigation and maintain a great resident experience in your community? Start by adopting these best practices for dispute resolution.
  • Is HOA Agreement a Unicorn? 3 Boards Share What It Takes

    While maintenance, events, committees, and budget are all crucial aspects of managing a homeowners’ association, there's one even bigger challenge that board members face: HOA agreement and alignment. Read on to discover the secret to successful alignment among diverse individuals with distinct values.
  • Before Creating a New HOA Policy, Ask These 5 Questions

    Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.
  • Your HOA Board and Coronavirus: 5 Questions to Discuss

    How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions
  • Don’t Be the HOA Bad Guy: 4 Proven Policy Enforcement Tips

    Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:
  • Reserve Funds: HOA Budgeting Tips to Improve Your Returns

    Are you getting the best returns on your reserve funds? Most Arizona board members aren't sure. Find out six ways to improve your association's reserve fund returns, like creating an HOA investment policy.
  • 3 Strategies to Keep HOA Assessments Stable and Add Value

    There are often valid reasons to raise assessments, but in some cases, you may want to take a different route. Here are three cost-saving strategies.
  • HOA Communication Tools: What Your Board Should Know and Do

    Have you considered the importance of effective board communication in your recipe for success? Follow these HOA communication tools and tips for a path to effective communication.
  • An Ounce of Prevention

    Like changing the oil in your car, regular maintenance on a building helps keeps everything working properly and safely. For stratas, some tasks are not optional, they are mandatory.
  • Building Security Tips for the Holiday Season

    Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.
  • Calm in a Crisis - Emergency Preparedness Plan

    A strata management company never wants to find itself in the midst of an emergency, but it can happen anytime and anywhere. Whether you face an outbreak of illness, earthquake, or a flood, the impact of any devastating event can be minimized if your council has prepared for it. No doubt, your council meetings are already chock full of agenda items, but it’s important to make emergency preparedness planning a priority.
  • The Importance of Homeowners Insurance

    Up to 60 percent of strata home owners in the Greater Vancouver Regional District lack insurance. A good policy will protect your biggest asset and help you keep your head above water.
  • Customer Care: 7 Ways Your Management Company Should “Answer the Call"

    If your community is managed by a strata management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day strata business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and council members need to be able to take care of strata business how and when it’s convenient for them.”
  • Effective Communication During Social Distancing

    We will all need a measure of patience as we navigate changes related to the pandemic. Communications may move at a pace that’s different than we’re used to. As always, the best policy is to assume positive intentions from others, listen carefully and respond professionally.
  • Four ways to set decoration policies for your strata corporation without being a grinch

    Lights, candles and wreaths, oh my! The most decorated season of the year is arriving, with celebrations from many cultures and faiths coinciding in the next few months. For condo communities, the desire to deck the halls can clash with the rules of the corporation. Follow these tips to maintain a festive community without décor running amok.
  • Getting Your Strata’s Spring Cleaning Started

    As strata managers begin their inspection, they note the necessary repairs for winter damage as they make their rounds through the community.
  • How to Communicate: What Your Strata Council Should Know and Do

    You want your strata to be successful. All council members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective strata council communication as an ingredient in your recipe for success? It is!
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