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  • Board Member Basics: Learn the Language of Your Association

    Association terms that every board member should know and understand.
  • Roles and Responsibilities of Board Members

    Becoming a board member is a great way to engage with your neighbors and create positive changes in your community. But sometimes, new volunteers have little to no experience and must learn the community's rules, the board’s responsibilities and the demands of their roles as they go
  • Reserve Fund? Special Assessment? Loan? 3 Ways to Fund Capital Improvements

    Great capital improvements improve property values. Read on to see the three ways to pay for them and the pros and cons.
  • FAQs for Annual Meetings and HOA Special Meeting Notice

    Annual and special meetings can have their own set of rules and needs. Read on to learn more about these two important types of meetings for your HOA or condo association board.
  • Tips for Creating a Timely and Informative Community Newsletter

    Congratulations! You’ve been elected to the Board of your community association. You and your fellow members have some exciting ideas about ways to improve your community. And part of that is keeping your residents informed. It should be easy for you to write and distribute a newsletter, right?
  • Preventative Maintenance Tips for High-Rise Buildings

    FirstService Residential offers tips on spring preventative maintenance for high-rise buildings.
  • Is HOA Alignment a Unicorn? 3 Boards Share What It Takes

    How do you tackle alignment as a group of diverse individuals with unique values? Find out what real board members from successful HOAs are doing differently.
  • Tips for Establishing Pet Policy in Your Association

    Does your community allow pets? What types? How many? Are there limits on size? If you live in a pet-friendly community, it’s important that your association board set boundaries to keep order within your community. Many of the issues that become problems in pet-friendly communities have very little to do with the pets–after all, they can’t clean up after themselves. Your neighbor’s dog could be your best friend too, as long as your neighbor makes sure his pet is on its best behavior. Follow our list of ways you can create and implement pet policy that will help resolve any pet-related issues and ensure all residents are respectful of the community. Keep in mind, when crafting policy about any issue, it’s important to clearly communicate that policy, and the consequences for violating it, to all community residents and association members.
  • 5 Common HOA Board Blunders to Avoid

    We’ve highlighted four common board blunders and included some practical tips for avoiding them. It’s important to identify these potential blunders early to save yourself and your board time and frustration.
  • Avoiding Community Conflict: Best HOA Practices for Dispute Resolution

    How do you prevent conflict, avoid costly litigation and maintain a great resident experience in your community? Start by adopting these best practices for dispute resolution.
  • Five Tactics to Transform from HOA Board Member to Community Leader

    What steps do you need to take to go from volunteer to community leader? Start with these five tactics, which can make a big impact on how you fulfill your duties and affect how residents and other board members perceive you.
  • Helping Your HOA Board Stay Productive and Successful

    There are 4 key areas to focus on if you want to ensure that your HOA Board of Directors is productive and successful. This article offers a review of each one.
  • Beyond HOA Board Orientation: Five Subjects to Master

    Better resident experiences, improved reputation and even enhanced property values are possible through continued learning. Knowledge is power, and that’s especially the case when it comes to being a successful association board member. Learn how your continued education can pay dividends for your association.
  • Reserve Funds: HOA Budgeting Tips to Improve Your Returns

    Are you getting the best returns on your reserve funds? Most Arizona board members aren't sure. Find out six ways to improve your association's reserve fund returns, like creating an HOA investment policy.
  • Limiting HOA Liability and Confronting Conflict

    As an HOA member, you’re often confronted with a variety of legal issues and gray areas concerning residents. The issues you face will vary, but they often boil down to disagreements between a homeowner and your association, or a dispute against another resident. To help you face the potential for legal issues going forward, we’ve compiled some best practices for dealing with conflict resolution.
  • Maintenance, Capital Improvements, Useful Life: Is Your HOA Prepared?

    Not sure which components you should fix and which you should replace entirely? You're not alone. Get the answers to some of your top questions about maintenance, capital improvements, and useful life.
  • Protecting Your HOA From Cyber Attacks, Part 1: The Role of Residents

    Ignorance is not bliss, especially when it means potentially leaving your homeowners association (HOA) at risk of a cyber attack. And that’s exactly what you’re doing if you don’t recognize that your HOA is as much of a target as any other small business.
  • Protecting Your HOA From Cyber Attacks, Part 2: The Role of Your Board

    The board of directors for your homeowners association (HOA) probably feels it has a lot more pressing issues than cyber security. So it’s understandable that you may not be as focused on keeping up with safety measures to protect your HOA’s sensitive data. However, with cyber attacks becoming more and more prevalent, the financial and personal information that your association maintains is at greater risk.
  • Protecting Your HOA From Cyber Attacks, Part 3: Your 4 Steps to Cyber Security

    Digital technology has taken over our lives, making everyday tasks easy and convenient. You can use your mobile phone or device to pay rent, order pizza, book a dentist appointment or store photos and documents in “the cloud” without blinking an eye. Arizona community associations are also benefiting from the latest digital technologies.
  • Reserve Funds, Assessment or Loan: 3 Ways to Pay for Capital Improvements

    Great capital improvements lead to better property values. Read on to see the three ways to pay for them and the pros and cons for each.
  • 6 Ways Your Board Can Improve HOA Meetings

    Having a diverse group of opinions and perspectives on your HOA board can be a great thing, but it can also lead to challenges because of conflicting personalities. To set you and your association up for success, here are 6 tips to improve board meeting dynamics.
  • The Language of HOAs: Terms You Should Know

    Now that you’re on the board of your homeowner or condominium association, it’s time to jump right in and start making a difference for your community. But before you begin, it’s important to get clarity on a few important terms all Arizona board members should know.
  • The Strategic Community Plan - A Road Map for the Future

    Is your community interested in introducing a Strategic Community Plan? Read more to learn about the benefits of having a Strategic Community Plan in place and how to introduce them into your association.
  • 3 Strategies to Keep HOA Assessments Stable and Add Value

    There are often valid reasons to raise assessments, but in some cases, you may want to take a different route. Here are three cost-saving strategies.
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