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Get answers to frequently asked questions submitted by board members like you!

When it comes to service dogs and assistance animals, people often confuse the Federal American with Disabilities Act (ADA) with the Federal Fair Housing Act (FHA). Learn more about FHA and ADA laws here!

Are residents in your condominium corporation always aware of upcoming events, construction projects and board meetings? Do they understand their responsibilities and the policies they need to comply with?

Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.

How do you prevent conflict, avoid costly litigation and maintain a great resident experience in your community? Start by adopting these best practices for dispute resolution.

Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.

Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:

Are you getting the best returns on your reserve funds? Most Arizona board members aren't sure. Find out six ways to improve your association's reserve fund returns, like creating an HOA investment policy.

How do you manage collections and HOA funds after a crisis? Get 3 tips to help you plan for the future

Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.

Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:

Are you getting the best returns on your reserve funds? Most California board members are not sure. Here are six ways to improve your reserve fund returns and create an HOA investment policy.

Do you escape to warmer weather down south once there’s a chill in the air and the leaves start to turn? If you’re a snowbird (or Winter Texan!), you need to know how to protect your home up north while basking in the southern sunshine

More than 85% of officials in state legislatures are up for re-election this year. So what does that mean to you as a board member or resident in a condo or homeowners’ association (HOA)? And how does this affect HOA law? There are a variety of initiatives on the table across the nation that will significantly impact community associations. In this article, we’ll take a look at what those issues are – and most importantly, how you can impact HOA law.

Good rules make good community members. The most important factors in association policy making, whether for a condo, co-op, townhome or master-planned community, are clarity and sensibility. The board must be clear – and united – on the policy being created and then must communicate that policy to all residents. Whether the policy is about overnight guest parking, designated smoking areas, amenity usage or approved flooring, the basic steps to creating good policy and enforcing it successfully are the same. It’s important that everyone involved, including board members, residents and the management team, understand who is responsible for the various roles that are part of policy creation, enforcement and compliance.

During these unprecedented times, residents are spending the majority of their time at home to prevent the spread of COVID-19 and protect themselves and their loved ones from infection. One of their primary contact points with the outside world is in your HOA or condo common areas, where they can be at risk of contact with lingering coronavirus or even spread existing virus to other areas of the property. Read on for a comprehensive list of places to clean and how to clean them.

Your annual meeting is your community association’s most well-attended meeting of the year. That’s no surprise since it’s where residents get the most insights about their community and have an opportunity to elect their board members. But the large turnout also means it’s the meeting most likely to get off track. Keep your meeting from getting derailed by using these 5 techniques.

Part of your job as a board member is ensuring the safety of residents in your community association. To that end, it’s important to educate homeowners about possible fire risks and the steps they can take to prevent fire hazards in their homes. Chances are that fire safety isn’t top of mind for residents. However, home fires are more common than most people realize.

In the past, when planning for emergencies, a global pandemic was likely not on your list. While most board members did not anticipate a pandemic as something that needed a plan before COVID-19, it's now clear that communities need to develop a plan to address this and any future pandemics. Read on to learn how to build a community emergency preparedness plan with a possible resurgence of coronavirus and other potential pandemics in mind.

Your association doesn’t function in a vacuum. It’s part of a larger community. Having members actively engaged in your town or city is good for the association and adds to residents’ sense of community. Find out what your board can do to encourage residents to get more involved in their larger community.

Your community or condominium association is there to protect the interests of all of its members. However, there may be situations when one or more residents don’t believe that the association is on their side. Hopefully, everyone involved can come to a reasonable solution, but if you can’t, it’s possible that your association – and even your board members – could become the target of a lawsuit.

Insurance is one of the most important line items on your association's budget, but it is oftentimes the most expensive. Do you know how to select the right agent?

Ah, Florida nights. Perfect temperatures. And...a disgusting mass of undulating insects climbing up the side of your building? Learn how to get rid of millipedes.