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  • FAQs for making an HOA payment online

    Not too long ago, one of the main ways residents in homeowner associations (HOAs) could pay their association fees was with a check, money order, or cash. Fast forward a decade or two later, and paying with a check is inconvenient for many residents who no longer use checkbooks or carry cash—leaving many homeowners wondering how to make an HOA payment online. Luckily, we know how.
  • What’s missing from your community association budget?

    Every year about the same time, your community association board is most likely creating its budget for the following year. Learn about seven commonly neglected items in community association budgets that you may be missing.
  • FAQs - High-Rise Insiders: Structural Integrity

    Get answers to frequently asked questions from our recent High-Rise Insiders: Structural Integrity webinar to help your association increase building safety for your COA residents.
  • Building Security Tips for the Holiday Season

    Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.
  • Email Communication

    You may be unaware that you are opening up all of your emails to scrutiny. When using a personal or work email address to conduct association business, there is a potential liability involved.
  • 11 Critical Questions to Ask About Your HOA’s Maintenance Plan

    Is your preventative maintenance plan in need of a check-up? Read on to learn the 11 questions you should ask to assess your HOA’s maintenance health.
  • 5 common HOA problems & board mistakes to avoid

    We’ve highlighted four common board blunders and included some practical tips for avoiding them. It’s important to identify these potential blunders early to save yourself and your board time and frustration.
  • Creating a New HOA Policy Without Making Enemies

    Whether you are addressing overnight guest parking, or approved flooring, the basic process for creating good policies and enforcing them successfully are the same. Consider these eight steps when establishing an HOA policy.
  • Creating and Enforcing Sample HOA Pet Rules That Work

    With several Arizona cities ranking high in WalletHub’s 2016 listing of most pet-friendly cities, it’s likely that your community allows residents to have pets. Still, your homeowners association (HOA) needs to have a clear policy to prevent residents’ furry family members from becoming a community problem. After all, it isn’t really Rover’s fault if issues arise. It’s up to his owners to clean up after him, to ensure that he remains well behaved and to follow the HOA rules.
  • Can Your HOA Handle a Crisis? 8-Step Emergency Preparedness Plan

    Is your HOA ready for a crisis, or does your emergency plan need improvement? Download a complimentary guide, HOA Emergency Preparedness Guide: 8 Questions to Ask .
  • Finding The Right Lifestyle Community For You – Five Things to Consider

    Are you considering moving to a community with more lifestyle elements? How do you choose which one is right for you? Do you research and consider these five tips to ensure you find your perfect match!
  • Four Steps to Creating a No-Smoking Policy in Your Building

    We have all heard about the harmful effects of smoking and secondhand smoke exposure. Arizona law addresses the dangers of secondhand smoke through its Smoke-Free Arizona Act. The Act prohibits smoking in enclosed public buildings and workplaces, as well as in enclosed, common areas of multifamily buildings.
  • Your HOA Board and Coronavirus: 5 Questions to Discuss

    How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions
  • Can Your HOA Handle a Crisis? 8-Step Emergency Preparedness Plan

    Is your HOA ready for a crisis, or does your emergency plan need improvement? Download a complimentary guide, HOA Emergency Preparedness.
  • HOA Committees and Volunteers: 8 Rules to Rally Residents

    A healthy and effective Arizona homeowners association is not only able to identify great volunteers and committee members, but will empower them to drive positive change in the community. But how do you get there?
  • Rights and Responsibilities of HOA Residents

    As a resident in a homeowners association (HOA), it’s important for you to know what you have a right to expect from your association and from your community management team, as well as your responsibilities to the HOA. Being aware of your rights and responsibilities creates clarity, helps you set realistic expectations and leads to more cohesiveness throughout the community. With that in mind, we’ve compiled a list of community residents’ rights and responsibilities. Remember that these apply equally to homeowners and renters.
  • Seven High-Rise Insurance Tips for Associations and Unit Owners

    Many people who live in cities like Phoenix and Scottsdale appreciate the rewards that come with living in a high-rise building. Some of the unique advantages include great amenities, security and even concierge services. High-rise buildings are also unique when it comes to insurance coverage. Besides the individual policies that unit owners need to have, the building and common areas must be covered as well.
  • 6 Ways Your Board Can Improve HOA Meetings

    Having a diverse group of opinions and perspectives on your HOA board can be a great thing, but it can also lead to challenges because of conflicting personalities. To set you and your association up for success, here are 6 tips to improve board meeting dynamics.
  • 3 Strategies to Keep HOA Assessments Stable and Add Value

    There are often valid reasons to raise assessments, but in some cases, you may want to take a different route. Here are three cost-saving strategies.
  • Does Your Strata Corporation Have A Plan For Fostering A Sense Of Community?

    Humans are social creatures with a deep-seated yearning for connection and community. This is particularly evident in a strata corporation, where a strong sense of community can be the difference between long-standing residency and high turnover.
  • Five Ways to Make Your Strata Council Meetings More Effective

    Undoubtedly, running meetings is one of the most ;challenging parts of being on your strata council. Members sometimes get off track. Disagreements sometimes turn into arguments. Short discussions sometimes become long-winded monologues. Is there anything you can do to make your council meetings more effective?
  • Four ways to set decoration policies for your strata corporation without being a grinch

    Lights, candles and wreaths, oh my! The most decorated season of the year is arriving, with celebrations from many cultures and faiths coinciding in the next few months. For condo communities, the desire to deck the halls can clash with the rules of the corporation. Follow these tips to maintain a festive community without décor running amok.
  • How to Communicate: What Your Strata Council Should Know and Do

    You want your strata to be successful. All council members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective strata council communication as an ingredient in your recipe for success? It is!
  • Strata Annual Maintenance Planning Infographic

    A maintenance plan is a great tool for organizing and discussing a Strata Corporation’s property repairs and maintenance.
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