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  • Understanding HOA Reserves and Reserve Studies for Homeowners Associations

    One of the most important responsibilities your HOA board of directors faces is effectively planning for major common-area repairs and replacements. Whether a costly expenditure is needed in a few years or 20 years from now, it’s the board’s fiduciary duty to make sure your homeowners association (HOA) has adequate funds when the time comes. That’s where HOA reserves come into play.
  • Fair Housing Act: Service Animals - A Nail without a Hammer

    When it comes to service dogs and assistance animals, people often confuse the Federal American with Disabilities Act (ADA) with the Federal Fair Housing Act (FHA). Learn more about FHA and ADA laws here!
  • What’s missing from your community association budget?

    Every year about the same time, your community association board is most likely creating its budget for the following year. Learn about seven commonly neglected items in community association budgets that you may be missing.
  • Building Security Tips for the Holiday Season

    Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.
  • Email Communication

    You may be unaware that you are opening up all of your emails to scrutiny. When using a personal or work email address to conduct association business, there is a potential liability involved.
  • 5 common HOA problems & board mistakes to avoid

    We’ve highlighted four common board blunders and included some practical tips for avoiding them. It’s important to identify these potential blunders early to save yourself and your board time and frustration.
  • Avoiding Community Conflict: Best HOA Practices for Dispute Resolution

    How do you prevent conflict, avoid costly litigation and maintain a great resident experience in your community? Start by adopting these best practices for dispute resolution.
  • Is HOA Agreement a Unicorn? 3 Boards Share What It Takes

    While maintenance, events, committees, and budget are all crucial aspects of managing a homeowners’ association, there's one even bigger challenge that board members face: HOA agreement and alignment. Read on to discover the secret to successful alignment among diverse individuals with distinct values.
  • Before Creating a New HOA Policy, Ask These 5 Questions

    Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.
  • Your HOA Board and Coronavirus: 5 Questions to Discuss

    How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions
  • Don’t Be the HOA Bad Guy: 4 Proven Policy Enforcement Tips

    Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:
  • Reserve Funds: HOA Budgeting Tips to Improve Your Returns

    Are you getting the best returns on your reserve funds? Most Arizona board members aren't sure. Find out six ways to improve your association's reserve fund returns, like creating an HOA investment policy.
  • 6 Ways Your Board Can Improve HOA Meetings

    Having a diverse group of opinions and perspectives on your HOA board can be a great thing, but it can also lead to challenges because of conflicting personalities. To set you and your association up for success, here are 6 tips to improve board meeting dynamics.
  • 3 Strategies to Keep HOA Assessments Stable and Add Value

    There are often valid reasons to raise assessments, but in some cases, you may want to take a different route. Here are three cost-saving strategies.
  • HOA Communication Tools: What Your Board Should Know and Do

    Have you considered the importance of effective board communication in your recipe for success? Follow these HOA communication tools and tips for a path to effective communication.
  • An Ounce of Prevention

    Like changing the oil in your car, regular maintenance on a building helps keeps everything working properly and safely. For stratas, some tasks are not optional, they are mandatory.
  • Building Security Tips for the Holiday Season

    Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.
  • Calm in a Crisis - Emergency Preparedness Plan

    A strata management company never wants to find itself in the midst of an emergency, but it can happen anytime and anywhere. Whether you face an outbreak of illness, earthquake, or a flood, the impact of any devastating event can be minimized if your council has prepared for it. No doubt, your council meetings are already chock full of agenda items, but it’s important to make emergency preparedness planning a priority.
  • The Importance of Homeowners Insurance

    Up to 60 percent of strata home owners in the Greater Vancouver Regional District lack insurance. A good policy will protect your biggest asset and help you keep your head above water.
  • Customer Care: 7 Ways Your Management Company Should “Answer the Call"

    If your community is managed by a strata management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day strata business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and council members need to be able to take care of strata business how and when it’s convenient for them.”
  • Does Your Strata Corporation Have A Plan For Fostering A Sense Of Community?

    Humans are social creatures with a deep-seated yearning for connection and community. This is particularly evident in a strata corporation, where a strong sense of community can be the difference between long-standing residency and high turnover.
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