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  • Email Communication

    You may be unaware that you are opening up all of your emails to scrutiny. When using a personal or work email address to conduct association business, there is a potential liability involved.
  • Six Important Things You Need to Know as a New Board Member

    Some owners are reluctant to volunteer to be a condominium board member because they’ve never done it before. That’s why we developed these six essential tips for new board members to help them get up-to-speed quickly. If you consider these points as you get down to condo business, you will be successful in your new role ─ one in which you really can make a difference.
  • Association Policy 101: How to Make Rules Without Making Enemies

    As a board member, you know the importance of making rules and establishing policy; these must be clear and sensible. The process for creating and enforcing rules successfully is the same.
  • Stop! Before You Raise Assessment Fees, Consider These Cost Containment Strategies

    Your fiduciary responsibility is the most important commitment to fellow homeowners. Learn cost containment strategies that can save your association money.
  • 10 Things Community Board Members Must Know to Manage an HOA Pool

    Many people want to live in a community that has a swimming pool, and if there’s one in yours, you know what kind of value it brings. While it’s great to think of all those hot days when you and your neighbors can enjoy an afternoon in the water, with it comes many responsibilities community association board members must adhere to that go beyond staying cool or keeping in shape.
  • 5 Common HOA Board Blunders to Avoid

    We’ve highlighted four common board blunders and included some practical tips for avoiding them. It’s important to identify these potential blunders early to save yourself and your board time and frustration.
  • Avoiding Community Conflict: Best HOA Practices for Dispute Resolution

    How do you prevent conflict, avoid costly litigation and maintain a great resident experience in your community? Start by adopting these best practices for dispute resolution.
  • Is HOA Alignment a Unicorn? 3 Boards Share What It Takes

    How do you tackle alignment as a group of diverse individuals with unique values? Find out what real board members from successful HOAs are doing differently.
  • Choosing the Right Community Management Company to Manage Amenities

    A big part of what sets your community apart is the amenities it offers. This goes beyond a pool, a fitness area or a place for a rooftop party – your amenities help create a lifestyle, and that’s the most important thing to residents and association members.
  • Finding The Right Lifestyle Community For You – Five Things to Consider

    Are you considering moving to a community with more lifestyle elements? How do you choose which one is right for you? Do you research and consider these five tips to ensure you find your perfect match!
  • Before Creating a New HOA Policy, Ask These 5 Questions

    Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.
  • Four Steps to Creating a No-Smoking Policy in Your Building

    We have all heard about the harmful effects of smoking and secondhand smoke exposure. Arizona law addresses the dangers of secondhand smoke through its Smoke-Free Arizona Act. The Act prohibits smoking in enclosed public buildings and workplaces, as well as in enclosed, common areas of multifamily buildings.
  • Don’t Be the HOA Bad Guy: 4 Proven Policy Enforcement Tips

    Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:
  • HOA Reserve Funds: 6 Tips to Improve Your Returns

    Are you getting the best returns on your reserve funds? Most Arizona board members aren’t sure. Find out six ways to improve your association’s reserve fund returns, like creating an HOA investment policy.
  • How to Select the Right Community Management Company

    If you’re a board member of a Phoenix HOA, or any Arizona community for that matter, you’re used to facing challenges. But oftentimes, these challenges can become overwhelming. That’s why many master-planned and condo communities look to professional community management companies for help.
  • Is Your Association Manager Equipped for Success? 3 Questions to Ask

    Does your association manager have the right tools, resources and support to take your association to the next level?
  • Navigating HOA On-Site Parking Policies: Best Practices

    Because on-site parking draws out strong opinions from both residents and board members, it’s imperative that associations be educated about on-site parking and understand what they can and cannot do, especially in regard to resident demands. With such a broad stretch of opinions, how do you approach on-street parking policy as an HOA member?
  • Seven Tips for Choosing the Right Reserve Study Firm

    Your reserve fund is an important way for your homeowners association (HOA) to plan and budget for the future. It gives you the financial ability to maintain the quality of your community by funding necessary—and expensive—projects. Rather than covering day-to-day maintenance expenses, a reserve fund is intended to be used for major expenses like roofing, paving and capital improvements (for example, new construction or remodeling).
  • 6 Questions for Self-Managed Associations to Consider

    As a self-managed association, do you need a management partner? Before making that choice, ask these 6 questions.
  • 6 Ways Your Board Can Improve HOA Meetings

    Having a diverse group of opinions and perspectives on your HOA board can be a great thing, but it can also lead to challenges because of conflicting personalities. To set you and your association up for success, here are 6 tips to improve board meeting dynamics.
  • The Strategic Community Plan - A Road Map for the Future

    Is your community interested in introducing a Strategic Community Plan? Read more to learn about the benefits of having a Strategic Community Plan in place and how to introduce them into your association.
  • Staffing, Employer Liability and Homeowners Associations: Who is Handling Your HR?

    You may take on several responsibilities as an HOA board member, but Human Resources (HR) should not be one of them. In order to avoid employer liability, your board should leave HR responsibilities to a professional community management company.
  • Why Master and Sub-Associations Should be Managed by the Same Community Management Company

    Have you ever been in a situation where you didn't know who to call when an issue in your HOA came up because you live in a sub-association of a master-planned community that has two different community management companies? This is a consistent challenge for many homeowners living in multiple managed communities.
  • An Ounce of Prevention

    Like changing the oil in your car, regular maintenance on a building helps keeps everything working properly and safely. For stratas, some tasks are not optional, they are mandatory.
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