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As a board member, you’ve confronted (and hopefully, overcome) a lot of challenges. You’ve learned your role. You’ve tackled projects. You’ve teamed up with residents.

When you think about the ideal community manager, typically a unique combination of personality traits springs to mind. They are professional and courteous with residents, yet firm with vendors. They know their way around a spreadsheet, but also have basic working knowledge of major systems like plumbing or heating and cooling. They know how to help the homeowner association (HOA) board stay focused on the big picture, but are also adept at taking you through the details of even the most complicated budget plan.

Thriving business organizations plan for succession. It’s built into their corporate strategy – team members with potential are identified early on, and then groomed for the leadership positions they’ll someday hold.

Learning from other board members’ experiences is a great way to avoid making some of the more common mistakes. Here, we discuss four of the common mistakes that board members make and offer recommendations for handling the issues differently.

Realizing that energy conservation and managing HOA community environmental footprints is crucial, board members have a responsibility to homeowners to exercise financial prudence and proactively seek ways to manage rising costs.

Of all the expenses you encounter as a homeowner, community or condo association, energy ranks toward the top of the list. Many of us see this as a given. We need lights. We need heating and cooling. We need to warm our water and prepare our food. And while the necessity of energy use will never change, how much we pay for it, and how much we need, can.

According to Community Associations Institute , more than 68 million Americans live in 338,000 managed communities. In Canada, approximately one in eight people live in a condominium or strata corporation of some kind, totaling about 1.2 million owner-occupied dwellings as reported by Statistics Canada . Collectively, these homeowners spend tens of billions of dollars to maintain their communities. Each community is governed by an elected board of volunteer homeowners selected through an HOA elections process. Proactive involvement in your community begins with voting for board membership.

More than 85% of officials in state legislatures are up for re-election this year. So what does that mean to you as a board member or resident in a condo or homeowners’ association (HOA)? And how does this affect HOA law? There are a variety of initiatives on the table across the nation that will significantly impact community associations. In this article, we’ll take a look at what those issues are – and most importantly, how you can impact HOA law.

It’s important to make sure that your high-rise building’s amenities are desirable and reflect the latest needs and wants of current residents, as well as potential buyers. Investing in amenities will have a twofold effect: it will enrich the lifestyles of your homeowners and residents, and it will make your high-rise more marketable and enhance property values. Updating your amenities doesn’t have to cost a fortune. Read on for some of the hottest trends in high-rise amenities and suggestions for staying current with any budget.

Condominiums (condos) and cooperative housing communities (co-ops) are increasingly recognizing the importance of sustainability and energy efficiency in today's world. One vital tool that plays a crucial role in this effort is energy benchmarking.

Ready for more happiness? Last week, we described how when residents understand their rights and responsibilities, it goes a long way to creating a happy community. Well, in our never-ending quest to build and enhance community happiness, we’re back with Part 2 for homeowners association leaders. Here’s the scoop – when Board members (and property managers, if the community is professionally managed) have a thorough understanding of their rights and responsibilities, it helps to create an inviting community that is effectively managed, well-maintained and pretty darn happy.

Is your community happy? It’s pretty easy to tell if you’re living in a community that is beautiful, harmonious, properly managed and well, happy. But what actually creates a happy HOA community? It may seem like a complicated formula, but it all boils down to this: a clear understanding by both community residents and homeowners association leadership of their rights and responsibilities – and each other’s.

Residential home builders and real estate developers must wear many hats while creating the buildings and communities so many of us call home. Indeed, each project’s ultimate viability and marketability depend on how well every phase of development is planned and executed – ideally, with the highest levels of expertise, experience, cost-efficiency and professionalism.

When a lot of people think about high-rise living, they don’t necessarily jump to the idea of families in high-rises. In many cities, high-rises are still considered the domain of the young and single, or couples without kids or active retirees. The New York Times even ran a piece, in 1987, decreeing that “A High-Rise Is Not a Home for Children.” But today, thanks to a Millennial generation that doesn’t want to commute from the ‘burbs, more and more high-rises are actively courting families as residents.

Great communication is more than just loose talk, especially when it comes to homeowners, HOA board members and property management companies exchanging information, thoughts and ideas. When communication is done well, challenges get faced, questions get answered and community spirit becomes stronger. So what goes into that mix for good communication?

As a member of your HOA board, you know the value of your association. It serves an essential function for creating rewarding lifestyles for residents, protecting and enhancing property values, and much, much more. And yet some legislators and decision-makers aren’t as familiar with these benefits as you are. Unfortunately, sometimes these are the individuals that have a hand in creating the policies and laws that directly affect communities, associations, and residents. We’ve paired that insight with information from our own experts to arrive at five key areas of focus when it comes to how HOA Boards can influence public policy. Here they are.

Social media can be a phenomenal marketing and communications tool for your community association! It’s a great way to inform residents, keep them connected and strengthen their loyalty. But you need to put a strategy behind your community’s social media presence.

How do you determine which property management company will provide you with the best service? Here are 10 questions that you should ask when consulting with property or homeowner association (HOA) management companies to help you make the important decision.

Now more than ever, communities are searching for ways to increase resident engagement and create a social atmosphere. One way managers capitalize on their available community amenities is through lifestyle programming.

Good rules make good community members. The most important factors in association policy making, whether for a condo, co-op, townhome or master-planned community, are clarity and sensibility. The board must be clear – and united – on the policy being created and then must communicate that policy to all residents. Whether the policy is about overnight guest parking, designated smoking areas, amenity usage or approved flooring, the basic steps to creating good policy and enforcing it successfully are the same. It’s important that everyone involved, including board members, residents and the management team, understand who is responsible for the various roles that are part of policy creation, enforcement and compliance.

As anyone on a condo, co-op or homeowner association (HOA) board knows too well, board meetings can be extremely delicate situations. Board members don't always agree with each other, discussion about a single, minor issue can eat up entire meetings, and those who speak the loudest aren't always looking at the issues with the best perspective. Some days, it may feel nearly impossible to get anything done.

Here’s the good news: hiring the right property management company is going to make your life as an HOA Board Member much easier. On the flip side: there is no shortage of property management firms to choose from, so selecting the best fit for your community association is going to take a little bit of work.

Annual meetings don't have to be boring! Learn how your community association board can entice your homeowners into attending with easy tips.

Could the upstairs neighbors possibly be any louder? It sounds like a war is going on up there with all the furniture moving. And when they walk around, it sounds like they’re stomping around in cement shoes. Enough is enough!