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7 Qualities of a Great Community Manager
You probably know what a good community manager looks like. They work well with people and are familiar with the ins and outs of HOAs. But a great community manager is the foundation to a thriving community. -
Architectural Modifications: What are my HOA backyard rules?
In this article, we answer the most frequently asked questions regarding HOA backyard rules as well as steps for requesting an architectural modification to your home. -
What repairs are HOAs responsible for?
In this article, we’ll go over what HOA maintenance is, what it includes, damage-specific frequently asked questions, and which fixings are within the scope of their responsibilities. -
2025 Local Law Update: Compliance Requirements for NYC Condos, Co-ops, and Rental Buildings
From our in-house Compliance Department, here are the most critical compliance deadlines for New York City boards and building owners. -
2023 Florida Legislative Session: New Florida HOA Laws Impacting Community Associations
Following the 2023 Florida Legislative Session, there are new Florida condo laws and HOA laws that community associations need to know about. Learn more. -
How to pay HOA fees: FAQs for making HOA online payments
Not too long ago, one of the main ways residents in homeowner associations (HOAs) could pay their association fees was with a check, money order, or cash. Fast forward a decade or two later, and paying with a check is inconvenient for many residents who no longer use checkbooks or carry cash—leaving many homeowners wondering how to make an HOA payment online. Luckily, we know how. -
Avoiding Community Conflict: Best HOA Practices for Dispute Resolution
How do you prevent conflict, avoid costly litigation and maintain a great resident experience in your community? Start by adopting these best practices for dispute resolution. -
Is HOA Agreement a Unicorn? 3 Boards Share What It Takes
While maintenance, events, committees, and budget are all crucial aspects of managing a homeowners’ association, there's one even bigger challenge that board members face: HOA agreement and alignment. Read on to discover the secret to successful alignment among diverse individuals with distinct values. -
Choosing the Right Community Management Company to Manage Amenities
A big part of what sets your community apart is the amenities it offers. This goes beyond a pool, a fitness area or a place for a rooftop party – your amenities help create a lifestyle, and that’s the most important thing to residents and association members. -
Before Creating a New HOA Policy, Ask These 5 Questions
Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy. -
5 Surprising Reasons to Raise Your HOA Assessments
If your main concern is to avoid increasing assessments, you may want to reconsider. As a board member, one of your primary fiduciary responsibilities is to protect property values, and assessments are an investment that helps do just that. -
Four steps to creating a no-smoking building policy
We have all heard about the harmful effects of smoking and secondhand smoke exposure. Arizona law addresses the dangers of secondhand smoke through its Smoke-Free Arizona Act. The Act prohibits smoking in enclosed public buildings and workplaces, as well as in enclosed, common areas of multifamily buildings. -
Don’t Be the HOA Bad Guy: 4 Proven Policy Enforcement Tips
Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement: -
Reserve Funds: HOA Budgeting Tips to Improve Your Returns
Are you getting the best returns on your reserve funds? Most Arizona board members aren't sure. Find out six ways to improve your association's reserve fund returns, like creating an HOA investment policy. -
How to Select the Right Community Management Company
If you’re a board member of a Phoenix HOA, or any Arizona community for that matter, you’re used to facing challenges. But oftentimes, these challenges can become overwhelming. That’s why many master-planned and condo communities look to professional community management companies for help. -
Maintenance, Capital Improvements, Useful Life: Is Your HOA Prepared?
Not sure which components you should fix and which you should replace entirely? You're not alone. Get the answers to some of your top questions about maintenance, capital improvements, and useful life. -
Is Your Association Manager Equipped for Success? 3 Questions to Ask
Does your association manager have the right tools, resources and support to take your association to the next level? -
Seven Tips for Choosing the Right Reserve Study Firm
Your reserve fund is an important way for your homeowners association (HOA) to plan and budget for the future. It gives you the financial ability to maintain the quality of your community by funding necessary—and expensive—projects. Rather than covering day-to-day maintenance expenses, a reserve fund is intended to be used for major expenses like roofing, paving and capital improvements (for example, new construction or remodeling). -
6 Questions for Self-Managed Associations to Consider
As a self-managed association, do you need a management partner? Before making that choice, ask these 6 questions. -
The Facts about Synthetic Turf
Considering synthetic turf for your community common areas? Understanding the facts on what it's made of, benefits and disadvantages, and how it will affect children or pets will make all the difference when determining if synthetic turf is the right choice for your community! -
React, Outsource, or Prevent? Find Your Association Maintenance Style
How does your Arizona association handle maintenance? Discover your association's unique maintenance style. -
Staffing, Employer Liability and Homeowners Associations: Who is Handling Your HR?
You may take on several responsibilities as an HOA board member, but Human Resources (HR) should not be one of them. In order to avoid employer liability, your board should leave HR responsibilities to a professional community management company. -
Why Master and Sub-Associations Should be Managed by the Same Community Management Company
Have you ever been in a situation where you didn't know who to call when an issue in your HOA came up because you live in a sub-association of a master-planned community that has two different community management companies? This is a consistent challenge for many homeowners living in multiple managed communities. -
An Ounce of Prevention
Like changing the oil in your car, regular maintenance on a building helps keeps everything working properly and safely. For stratas, some tasks are not optional, they are mandatory.