All of our associates receive state-of-the-art education and skills training through FirstClass, widely recognized as the leading associate training program in the industry. The program offers a broad array of online courses and live, instructor-led webinars, designed to help our team members enhance their skills, improve their service delivery and achieve their personal career goals. Courses are available in the following areas:
- Customer Service Skills
- Leadership Training
- Communication Techniques
- Understanding Financial Statements
- Logical Problem Solving
- Group Decision Making
- Effective Time Management
- Office Productivity