What Our Communities Say
We are proud of the exceptional service that our associates deliver. No matter what kind of community they serve, they do what’s right and work hard to build great relationships with board members and residents to help maximize their property values and enhance their lifestyles. So we love it when residents and board members reach out to tell us how happy they are with our associates’ professionalism, experience and reliability. But don’t take our word for it. See for yourself what they have to say about us in their own words:
"Thanks for all your updates and help through all these storms. You are the best property manager that this community has had since we moved in. You really care about the residents of this community and this is a breath of fresh air for us. We are here seven years and have been through three property managers before you and none were as caring as you. Thanks for your hard work."
Barbara L & Gene P
"Thanks for being so proactive under the circumstances."
"You are so terrific keeping us up-to-date…and with a smile. Thanks for all you do.
"Thanks for answering my distress call so promptly. You were there and gone before I knew it…taking in my recycling can and removing the hanging fascia. The only evidence was the foot prints!!
"Thanks for all your updates! You're a fantastic manager of our complex! The communication and responsiveness you provide is exceptional. Keep up the good work! Much appreciation to you from my family & me."
"I just wanted to say thank you, to you and your staff for doing such a good job handling these snow and ice storms recently. I know from my years on council that at time like this, you get more disgruntled complaints then "way to go guys!” So with that said, may I say on the behalf of the community, "Thank you for jobs well done and keep up the good work.”"
"We wanted to let you know that we appreciate (and read!) all the emails you send - sometimes important & informative, and sometimes fun. You go the extra mile, and we have noticed. Thanks so much."
Frank & Donna C
"I have had some trouble with my HVAC service and was suggested to have the main condensation drain line checked. Long story short, the people I contracted to service/repair pipes did a less than satisfactory job that resulted in a leak and damage to my flooring. I am sending this email to recognize Eric P for excellent customer service. He has been an enormous help throughout this less than pleasant experience. I have owned in the building since 2007 and have never been as pleased with the help from a property manager as I have with Eric. He went over and beyond what he had to do to help rectify the situation and help explain things that I didn't understand to not only myself but also to outside vendors. We are lucky to have him."
"You are on the Ball. You are the first person since we lived here that did."
"We can't thank you and your team enough for making our driveway a priority to clear so we could make it to dialysis early this morning. It was one less thing for us to worry about.
Thank you very much."
Mindy and David M