Building Operations: Great – and Ever-Rising – Expectations

Posted on Wednesday September 07, 2016

Keeping up with buyer expectations for building services is not easy in today’s New York co-op and condo world, where the luxury bar keeps rising along with the price tags on apartments. Buyers paying to live in a first-class luxury building expect a white-glove level of service. But building staffs who don’t have a hospitality background may fall short without the proper training. Click here to read the full article. 

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