All of our associates receive state-of-the-art education and skills training through the FirstClass, widely recognized as the leading associate training program in the industry. The program offers a broad array of online courses and live, instructor-led webinars, designed to help our team members advance their skills, improve their service delivery and achieve their personal career goals. Courses are available in the following areas:
- Leadership Training
- Customer Service Skills
- Communication Techniques
- Logical Problem Solving
- Group Decision Making
- Effective Time Management
- Understanding Financial Statements
- Office Productivity