FirstService Residential has been improving the lives of homeowners in New Jersey for more than 25 years, from townhomes in Mahwah to single-family homes in Princeton to high-rises in Atlantic City and all points in between. Our experienced and committed team of New Jersey property managers cares about you and your community because we’re also your neighbors. We want to improve your lifestyle and deliver exceptional service with a smile, every single day.
We are the Garden State’s leading property management company because of our people. Customer service is at the center of everything we do, from communication with residents and board members to routine property walk-throughs. Our associates are always available to answer questions – big or small. We want you to have peace of mind, and always being there to help is just one way we give you that. FirstService Residential doesn’t just work for you; we work with you to make your community a better place to live.
From Newark to the Jersey Shore, FirstService Residential always has your community’s best interests in mind. We cover every area of the Garden State, including:
Your home means so much to you and your family. It’s not just the place you eat and sleep. It’s where you raise your family, make memories and enjoy life. As New Jersey’s leading property managers, we take care of your community like we would our own. We provide services that will benefit you and your community, enhancing your property values and improving your lifestyle.
FirstService Residential serves New Jersey communities of all shapes and sizes, including:
It doesn’t matter if your home is part of a community association of single-family homes, garden-style homes or townhomes. Your board members can count on our experienced property managers to keep the neighborhood looking great and running smoothly. We’re there to help at your board meetings and we’ll assist you with everything from financial reports to property reviews. We want to be genuinely helpful every day, so that you can focus on the things that really matter to you.
We know how to make sure your New Jersey condo community is always a great place to live. Our experienced condo managers make sure your money is well spent by negotiating the best rates for things like cable, insurance and waste removal. We navigate the complexities of building codes and condo laws, so that you don’t have to. Condo living should be easy, and we work every day to keep it that way!
You shouldn’t have to spend a lot of time worrying about how your low-rise, mid-rise or high-rise building is run. At FirstService Residential, we put the right people in place, so that you know everything is being handled the right way. We’ll keep the common areas looking great and oversee any requests for maintenance and repairs. We also have the front desk covered, providing guidance on valet service, visitor management and scheduling services for building amenities.
When you live in one of our active adult communities, we make sure you always have something going on. Our experienced team is on site to help with activities scheduling and event planning. From wellness programs and educational seminars to social events, the only tough decision for you to make is which activity to try first!
Your lifestyle community offers you all the benefits of resort-style living, so why not spend your time taking advantage of them? Everyone on the FirstService Residential team is extensively trained to make sure your lifestyle experience is everything you expect, whether you enjoy swimming, tennis, golf or fitness programs. There are also plenty of opportunities to get to know your neighbors at community social events.
Investment-owned communities come with their own set of challenges. Our management experts share in your vision to maintain a well-run property with optimized income and value known for a high standard of living.
Your daily to-do list is already packed with things to do for your family, your job and, if you’re lucky, maybe a thing or two for yourself. We’re happy to take “worrying about your community” off that list. Our team of property managers is committed to do what’s right for you and your neighbors. FirstService Residential manages your association finances by keeping a balanced budget and getting everything ready for tax season. We’ll inspect the community to spot problems and attend to them immediately. We also fairly and consistently enforce your policies to help maintain harmony in your neighborhood. Emergency planning, community newsletters and equipment maintenance are also on our to-do list, because crossing items off your list is one of many ways that we improve your lifestyle.
We offer some important additional services to all the communities we manage, including:
FirstService Residential manages more than $6 billion in combined operating budgets across North America, which means we know a thing or two about how to stretch your dollars. Our financial experts are able to negotiate the best interest rates for your association reserves and find your community the best insurance coverage for the best price.
The success of any organization is dependent on financial stability. We focus on balancing your association budget and keeping it that way. We always make your financial reports available to your board through secure online access, 24/7. When it’s tax time, we will work with your chosen accountants to provide all the information that they need to file your returns. We also have lockbox services and offer your residents several payment options to help ensure their dues are paid on time.
Our FirstService Residential Connect software gives your community the tools for open communication between the board and residents. Community managers can alert the entire neighborhood at once about weather alerts or potential threats, as well as send other mass communications about events and happenings to the community. Residents are able to see what’s happening in their community, make dues payments and catch up what they might have missed at the last board meeting.
Our Customer Care Center gives board members and residents a chance to have their questions answered and their concerns addressed at any time of day. We have Customer Care specialists available 24/7, ready to help you. Our friendly associates try to resolve every issue on the first call, and we are proud to say that our ratings for customer satisfaction are very high.
Late and delinquent dues payments can quickly derail any community’s finances. Community Collections Services (CCS) can help get homeowners back on track. CCS will communicate clearly with delinquent owners about their options while trying to collect outstanding fees.
Utilities and supplies are a necessary, but sometimes costly, part of every community. At FirstService Residential, we are able to negotiate the best rates available, so that you are getting the most for your money. Our team will also audit your board’s spending so that association dues are being spent as effectively as possible to improve your community.
FirstService Residential continuously trains our associates and board members. Our community managers have access to a rigorous training program covering everything from finances to communication. We also offer board members the chance to improve their knowledge of financial, legal, management and legislative topics, so they can be more effective leaders in their communities.
FS Energy is focused on saving you money and reducing your energy consumption. We offer energy audits to find out where your community can be more energy efficient, which will in turn lower your common area power bill. We’re able to tailor our energy solutions to meet your community’s specific needs and help the environment at the same time.
FirstService Residential has experts in many aspects of property management, including development. We are able to help project developers along every step of the process, from planning to completion. We will evaluate possible amenities and social programs that a new development might choose to offer, while also helping with financial planning. We make sure your future residents will be satisfied before they even move in!
We make construction and renovation projects simpler with the use of FS Project Management. Our successful track record speaks for itself, with almost $50 million in completed projects under our belts. We’ll keep your project within budget and get it finished on time.
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