Secrets to Success ​Webinar Series #1: Practical Applications of Empathy for Board Members

As a board member, it’s in your best interest to hone your leadership skills to maximize your success. When it comes to communicating, using empathy to connect with your fellow board members and residents is critical. Join us for an in-depth discussion about how you, as a community leader, can employ empathy when dealing with your fellow board members and residents. Our subject matter experts will discuss how you can build trust within your board and with your residents, as well as tips on how to best deliver and receive feedback.  

Register and tune in on March 4 to learn how to master the skill of empathetic communication. This involves both welcoming and accepting different perspectives and emotions in other people in an effort to enable encouragement, as well as build trust and support. In addition, our team will talk about the importance of active listening.  

Friday, March 4 | 9:45 a.m. EDT