Here are several examples of how FirstService Residential has been making news throughout our market.

How Community Management Can Increase Personal Service with Software

Community management is in the business to improve lifestyles. To do that, it takes a personal touch – knowing a community, being familiar with residents, and having a clear understanding of the association’s vision - and technology plays a critical role.

Posted on Thursday May 19, 2016 read more

12 Tips for Efficient Community Construction Project Management

When you’re undergoing a construction or improvement project in your community, there’s one thing you don’t want to build: frustration. And yet that’s so often the result – a large construction initiative comprises many different moving parts, with multiple pitfalls and opportunities for things to go wrong. But it doesn’t have to be that way.

Posted on Wednesday May 18, 2016 read more

Talking the Talk: Communication Between Communities and Community Management Companies

The success of any relationship depends on one thing: communication. Same goes for the relationship between homeowners’ associations (HOAs) and their community management company.

Posted on Friday May 13, 2016 read more

A Fresh Approach to Community Preventative Maintenance

You should take pride in your community and the amenities it has to offer- a clean clubhouse, lush common area landscaping, crystal clear pool, or any other amenity that makes your community feel like home. Chances are, though, they don’t take care of themselves. Instead of waiting for something to go wrong, we have some recommendations to keep everything running smoothly and less impactful on your association’s budget.

Posted on Tuesday May 10, 2016 read more

Important Terms All Association Members Should Know

More and more homeowners are purchasing homes in an HOA. During their purchase process, they receive important documents from the homeowners' association and may understand that they will be responsible to pay assessments, but do they know why? Within these documents are the explanations for the majority of the questions that they may have when it comes to their HOA. In this article, we highlight and explain the important terms that all association members should know.

Posted on Monday May 09, 2016 read more

Checklist for a Pain-Free Move

We know that moving to a new home is a lot of work. Whether you are moving to a new community or just down the street, it’s a fun and exciting time- but seldom an easy transition.

Posted on Friday May 06, 2016 read more

What to Consider When Filling an HOA Board Vacancy

Sometimes, an unforeseen event will occur and your homeowners’ association will be left with a vacant seat on the board. Depending on the number of seats on your board, you may or may not need to fill that position immediately. Also, you will need to refer to your association’s governing documents for the proper protocol in filling that seat. What would the term limit of the new board member be? Do you need to notify your association’s membership about the vacancy and go through the entire election process again? Will you need to wait until the next annual election? Is your board ready and capable to fill this vacancy? We can help!

Posted on Friday April 29, 2016 read more

How Your HOA Can Make Your Community Pet Friendly

Do you have a lot of pet owners in your community? Does your community offer areas for these pets to play or walk on leashes? We’ve seen a growing trend in pet owners, and because of that, a growing demand in more pet friendly homeowners’ associations. There are a lot of benefits to owning a pet. As far as communities go, pets serve as a great way to get your residents to socialize with each other – and by providing a pet friendly community, you enhance the living for not only your residents, but their furry little friends too.

Posted on Thursday April 28, 2016 read more

Community Management 101: Top Tips for Board Members

Being a board member for your community or homeowners’ association is a big responsibility and can seem a little daunting. Not only are you responsible for your residents, but you want to leave your community in a better position by the end of your term – after all, that’s one of the main reasons for becoming an HOA board member.

Posted on Monday April 25, 2016 read more

The Seven Most Essential Financial Best Practices for Your HOA

One of the most important cornerstones of your community is your homeowner association’s financial stability. Without a strong focus on finances, your association will not be able to keep your community looking aesthetically pleasing and the amenities up-to-date.

Posted on Wednesday April 20, 2016 read more

How to Create the Right Board Member Dynamics for Your HOA

Strength can derive from diversity. That especially applies when it comes to an HOA board of directors. Having multiple points of view can lead to problem solving and dynamic thinking, but it can also lead to clashing personalities.

Posted on Monday April 18, 2016 read more

Engaged Homeowners, Stronger Communities – Three Ways to Get Involved

Communities with active resident involvement tend to have a more enhanced living experience. The best way to make sure your community is the place you and your residents want to call home is by becoming an involved and active member of your homeowners’ association. Owners have the ability to be involved by attending meetings, joining a committee, or becoming a board member.

Posted on Tuesday April 05, 2016 read more

Community Conflict Resolution: Mediation and Arbitration

In an ideal world, all parties in a homeowners’ association, community association, or other residential deed-restricted community would always agree and cooperate. Unfortunately, that’s not always the case – part of life is dealing with the conflicts and disputes that arise when working as a group. In most cases, people are able to resolve disputes in an amicable way through frank and honest conversations or compromise. But, there are times that a more formal process of handling the dispute is necessary for the group to come to a consensus. That is where mediation and arbitration come in.

Posted on Tuesday March 29, 2016 read more

Want to Start a Neighborhood Watch Program? Here are Some Important Considerations

To boost awareness, communication and safety, many communities start a Neighborhood Watch Program. These programs are headed up by residents in a joint effort with local law enforcement. If you are considering starting a Neighborhood Watch program for your community, there are some important factors to consider.

Posted on Wednesday March 23, 2016 read more

Top Qualities of an Effective HOA or Community Association Committee Member

Being a part of a committee for your homeowners’ association can be valuable in many ways. If you have ever considered, or are considering becoming an HOA, condo, or community association committee member then you are on the right path to leadership. Volunteering your time to serve on your HOA’s committee is a great way to learn about what is affecting your community, gain governance experience, and connect with your neighbors on a new and deeper level. Committees are also a great way to transition into a leadership role on your homeowners association’s board of directors. There are some top qualities of effective committee members. Do you have what it takes to serve on an HOA committee?

Posted on Friday March 18, 2016 read more

How the Consumer Price Index (CPI) Impacts HOA Assessments

If you are a board member for your community or homeowners’ association, one of your many responsibilities is determining a fair and appropriate amount for your association’s assessments based off of the budget, reserve study and other factors. Chances are, your community’s governing documents require an increase in assessments to be tied to the Consumer Price Index (CPI) – a solution that standardizes the process and ensures fairness, but can also be confusing to many.

Posted on Friday March 11, 2016 read more

Transitioning to a New Community Management Company – What Your Association Can Expect

Perhaps your homeowners’ association has decided it’s time to change community management companies. You might be looking for a company that offers community management services that better suit your needs, or maybe your contracted partnership with your current management company is coming to an end.

Posted on Wednesday March 09, 2016 read more

Why Your Condo or High-Rise Needs a Great Front Desk Team

A crucial role in your building’s image and service experience is your front desk staff. They are the first point of contact for your homeowners and guests, and will set the standard for their experience. As the “face” of your building, your front desk team is responsible for shaping the experiences and perceptions of everyone who resides in or has dealings with your community.

Posted on Friday March 04, 2016 read more

Online Resources to Get to Know Your Community and Neighbors

There are more and more social sites popping up each year - Facebook, Twitter, and LinkedIn, with even more on the way.  People use these sites mainly for expanding their social or business networking, but they also serve as a great tool for those who are brand new to a community or new board members of their HOA. Here’s an overview to get you started.

Posted on Tuesday March 01, 2016 read more

Part 2: Electric Cars and Installing Charging Stations in Your Community

Is installing electric vehicle (EV) charging stations the right decision for your community?  If your community association is considering it remember this – you’ll be fulfilling an increasing demand and contributing to your association’s eco-friendly image. This decision can also contribute to a rise in your property values and attract new homeowners. If you’re having trouble knowing where to start, your community management company will be able to help guide you in the right direction.

Posted on Friday February 26, 2016 read more
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