Here’s where you’ll find recent articles about FirstService Residential, as well as our impact on the areas we serve.
The holiday season is upon us, and nothing puts you in a festive like pulling your holiday decorations out of storage. Many people derive a sense of community and comfort from seeing familiar decorations at the same time each year.
It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.
Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.
Is good communication important to your property management company? Use this questionaire to find out.
As a homeowner, you can do your part to make communication in your community association better. Find out how.
The tips in this quick reference guide will help your board communicate better with residents in your community association.
Are residents in your community always aware of upcoming events, construction projects and board meetings? Do they understand their responsibilities and the policies they need to comply with? When your board clearly and effectively communicates with residents, it has a positive impact on the overall wellbeing of your condo or homeowners association (HOA). Open and honest communication creates the perception of transparency and facilitates a feeling of community.
If your community is managed by a property management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day association business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and board members need to be able to take care of community business how and when it’s convenient for them.”
When you think of the kinds of organizations being the target of a cyberattack, you probably don’t think of your homeowners association (HOA). But as a small businesses, your HOA faces a growing risk. In its annual study, the Ponemon institute reported that more small and medium-sized businesses had been the victim of a data breach in 2017: 61% of respondents as compared to 55% in 2016.
Rules and regulations are important in any homeowners association (HOA). But when they aren’t enforced, are enforced inconsistently, or go a bit too far, they can create resentment and put your HOA at risk.
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