"FirstService Residential helped our community navigate a complex and difficult legal situation, and they've also given the community resources to fix many fundamental issues that, quite frankly, were very poorly addressed by prior management and board members. Our community still isn't in peak shape, but FirstService Residential has helped us identify a sustainable path to continuously improving our space and amenities."

"Our building and Board has great support services from our community manager. The care taking staff are also pleasant and conscientious. The building finances and contract management are well-managed and the response to special requests are always timely."

"Our community manager has performed in a professional manner while being our manager. He had exhibited a vast knowledge and even temperament which is necessary when dealing with the association board."

"Fast response and comprehensive attention to critical issues."

"I want to commend you on the fine job you're doing managing our community. You treat it like it's your own home!!"

"I'm a board member and when we brought up ideas on making the community a little more secure you listened and the money was spent on closing the roads and putting up a metal fence."

"Incredibly responsive and I am saying that not just as a board member but a resident. Very organized. FirstService Residential has really helped us get better processes in managing the development."

"We have not met… our daughter lives in the unit we own. However, I could not resist sending you an email to let you know how impressive your means of communication have been. Organized and well put-together, and easy to assimilate information relayed in a sophisticated fashion."

"I live in North Loop and am frequently asked by friends and colleagues looking to move to the neighborhood how happy I am. I always tell them I couldn't be happier. I originally chose my place back in 2010 because of their nice pet friendly atmosphere - they allowed 2 dogs, and at the time no other association permitted more than 1. Since then my reasons for enjoying my loft have grown and I know I made the right decision to purchase my home here. Much of what I continue to love about it, beyond the location, is the reasonableness of the HOA dues. There have been some nice investments made in our community like an amazing fitness facility in my building. I believe they negotiate well on our behalf to offer cost effective services like cable and internet. And, our HOA Board and property management company both really do a fine job communicating with residents. What I truly love most is how well the properties are maintained and managed by our caretakers. I think they do a fabulous job of making sure the residents are happy. It is always so clean it looks like it was just built. It is seriously immaculate and it makes such a difference to see how much pride the caretakers have in keeping everything running so smoothly. I have never seen a dirty hallway or remnants of a wild party. I like that I can bring professional friends and family over anytime and be proud of where I live. It's also great when an emergency arises to have on-call help available in the building, which I have needed a few times."