HODA
As a board member, you balance resident expectations, budgets, and endless decisions. You need technology that makes your life easier, not more complicated. At FirstService Residential, we are leading the technological transformation of the property management industry with innovative and easy-to-use solutions. HODA®, our Homeowner Digital Assistant, is designed to provide you with immediate, reliable support at your fingertips.
Do you live in a community we manage? Click here to discover HODA.
24/7 support,
so your manager can do more
HODA responds to resident inquiries anytime, in any language - via text, website chat, and Alexa. This smart technology enhances day-to-day communications and information sharing, allowing your property manager to focus on board objectives and community-wide operations. HODA responds quickly to residents, resolving 90% of inquiries at first contact.
HODA helps residents with:
- Profile and communication preferences
- Account balances and transactions
- Statements and documents
- Community information
- Amenity bookings
- Service requests and work orders
- Architectural modifications
- And more!
Introducing HODA
The property management industry’s most comprehensive and robust digital assistant solution.
Discover HODA. Technology that is easy to live with.
HODA is helping property managers do more
“My residents get answers to their questions, any time of day or night. HODA gives me bandwidth to get a lot more done..”
“My residents go to HODA with their questions, and that simplifies condo management.”
“We’ve got people from all over the world living here. They get answers 24/7 – in their native language.”
“I rely on HODA to take care of so much. And that means I can take care of my board and important projects they need me to accomplish.”
Communities are seeing the difference
“HODA has made a huge difference in the way our property operates. We’ve been able to work on much-needed structural improvements now that HODA is taking care of our residents’ most common requests.”
“FirstService, you knocked it out of the park with HODA. Our residents get what they need, when they need it. Day or night. And that means we’re a happy board.”
“HODA handles the everyday questions so our manager can focus on making real improvements in our community.”
“Communication, customer service, technology – three things we struggled with in the past. Moving to FirstService and using HODA has been a game changer for us.”