Industry-Leading Training for Board Members and Associates
Education is a key tenet of FirstService Residential Delaware, and we are committed to advancing the knowledge, skills and professionalism of our property managers, support teams and community Board members to help them fulfill their responsibilities to your community.
Highly Trained Professionals Deliver Outstanding Client Service
We recruit only quality professionals with outstanding integrity and customer service skills to join the FirstService Residential Delaware team – and once hired, we provide them with state-of-the-art property management training and education, led by our Director of Education, to enhance their professional development. This win-win approach continues to develop leaders who consistently exceed client expectations and deliver the highest levels of service at every opportunity.
To further advance and hone the knowledge and skills of our community managers, we developed PM 101, a 35-course Manager Development Program. The curriculum covers all aspects of community association management to help your community manager lead and deliver outstanding service to your community.
We also support your Board members with training and seminars in a variety of financial, legal and management and legislative topics to help them effectively fulfill their roles.