We support the professional and career development of our team members through FirstClass, the industry’s most advanced internal training program. Team members attend online courses and instructor-led webinars that help them expand their skills and knowledge, improve their service delivery and achieve their personal career goals. Courses are available in a variety of subject areas, including:
-
Leadership Training
-
Customer Service Skills
-
Communication Techniques
-
Logical Problem Solving
-
Office Productivity
-
Effective Time Management
-
Understanding Financial Statements
-
Group Decision Making