Our Clients’ Opinions Count

To continually improve our service delivery, we ask our clients for feedback about the service we provide. Below are testimonials about FirstService Residential British Columbia from some of the residents, homeowners and Strata Council Members we serve.

“During my tenure as chairperson of the strata council and as an individual owner, I found the level of service provided by the staff of FirstService Residential (formerly Crosby Property Management Ltd.) to be simply outstanding.” L. Terry – LMS 2153
"The Palisades, a twin tower 272 unit condominium, has been managed by FirstService Residential (formerly Crosby Property Management Ltd.) since it was opened in 1996. Their property management team has been an invaluable asset to council by providing sound professional management advice over the years. As a result, we enjoy residing in extremely well maintained buildings, pay reasonable strata fees and have a very healthy contingency reserve fund. As a member of our strata council since its inception, I do not hesitate in providing FirstService Residential with the highest possible recommendations." Dick Doerksen - LMS 2472
"FirstService Residential (formerly Crosby Property Management Ltd.) demonstrates a good understanding of its responsibilities to the many strata corporations it represents, while at the same time accommodating the role and involvement of the project developer through the transition from construction to management." E. Martin - Bosa Development Corporation
"FirstService Residential (formerly Crosby Property Management Ltd.) has provided services at office, commercial and parking facilities owned by our company and we found them to operate in a trustworthy, reliable and efficient manner which benefited both our operation and those of our tenants." F. W. Juszczyk - Grosvenor Canada Limited
“We have managed our own properties and also used third property mangers for our portfolio over the years. We have found the level of service from FirstService Residential (formerly known as Crosby PM) to be amongst the best that we have experienced. The staff have treated our properties as if they were there own and done a great job on the properties and with our tenants. We would not hesitate to recommend them.” Jeff Morgan, BBA, CA
Vice President, Portfolio Management
Adera Group of Companies
“FirstService Residential (formerly known as Crosby Property Management) and specifically, you, Judith (Harris) and Amerjit Uppal have provided excellent service for us at Hillside Gardens for the past 10 years. We thank you for your dedicated service in dealing with various issues over these years.” Darin Froese
Regional Director
British Columbia Housing Management Commission
"I am a realtor and I sell condos - from my experience and in my opinion, buildings that are managed by FirstService Residential (formerly Crosby Property Management Ltd.) are well-run buildings. From my experience they are one of the most professional property management companies there is, right from the in-house staff to their property managers. I am part of the strata council of a building managed by them and in my opinion the property manager is a big part of why our building will always endeavor to use FirstService Residential as their management company" L. Burchell - LMS 4157
“During my tenure as chairperson of the strata council and as an individual owner, I found the level of service provided by the staff of FirstService Residential (formerly Crosby Property Management Ltd.) to be simply outstanding.” L. Terry – LMS 2153
“For the past 20 years Ledingham McAllister has partnered with one of British Columbia’s largest and most respected property management firms, FirstService Residential (formerly Crosby Property Management Ltd.) Their in-depth knowledge of the Lower Mainland housing market combined with hands-on, experience-driven services means that they are a leader in their field that Ledingham McAllister is proud to partner with.” W. McAllister – Ledingham McAllister Properties