Leadership

Glenne has over a decade of property management and real estate experience having held senior management positions with large Canadian real estate firms in both the private and non-profit housing sectors.

Prior to his arrival at FirstService, Glenne held a dual role as General Manager and Owner of a boutique and reputable property management firm in Vancouver that provided management and real estate services to clients with social purpose objectives. Glenne was responsible for all facets of the organization and led the company to significant growth through a comprehensive reorganization of the company. Glenne is a CPM candidate, with a background in marketing and finance.

As the Director of Support Services for FirstService Residential in Alberta, Carolyn Todd is passionate about making a difference every day. She works closely with the leadership team and associates to provide overall strategy, support and guidance for our Office, Administration, Shared Services and Client Accounting departments.

With more than 15 years experience as a human resources professional, Todd has worked in several industries including retail, oil and gas, and hospitality. She received her CPM certification from Saint Mary’s University in Nova Scotia, and her HR Management certification from Mount Royal University in Alberta.

As Director of Sales and Leasing, Warren Vignal is responsible for managing the rental property and sales teams. In addition to this role, Warren is the Broker for FirstService Residential in Alberta.

Warren has 15 years of property management, sales and broker experience. Prior to joining FirstService, Warren managed a private family portfolio of commercial, industrial, retail and hospitality properties. Prior to that, he was an Asset Manager for a large Canadian Pension Fund where he managed a $250 million rental portfolio.

Warren has completed over 1000 hours in real estate education including a Certificate in Commercial Real Estate.

As Vice President, Client Accounting for Western Canada, Karen Keebler is responsible for the management of the client accounting and financial services teams. In this role, she oversees the execution of clients’ financial reporting, budgets, and other accounting operations. She encourages improved client service and process efficiencies.

Karen has over 15 years of senior management experience in various industries. Prior to joining FirstService Residential, Karen held the position of Chief Financial Officer at a private construction subcontractor and before that, a public technology company.

Karen holds a Bachelor of Commerce degree from the University of Calgary and is a Chartered Accountant. She is a member of CPA Alberta.

As Regional Director in Calgary, Lauren Larre Is responsible for a group of professional community managers, overseeing their day-to-day operations. A leader in the customer and client service field for 15 years, she has a proven record of building high performing teams that embrace customer service excellence.
 
Larre believes that it is important to constantly look for ways to improve our service to our customers. She asks herself daily, “how can I wow my clients today?” By focusing on this question, following through and owning each challenge she faces, she is able to foster and build great business relationships.
 
Before Larre joined FirstService Residential, she was a regional director for four provinces with Herbal Magic and also an area manager with Broadstreet Properties. She holds a Bachelor’s degree in Sociology from the University of Saskatchewan.