Leadership

As President, Glenne Manlig is responsible for overseeing the teams that deliver the services and solutions of over 300 communities we manage in Alberta, comprising over 25,000 homes. Directly reporting into Glenne are leaders in operations, administration, accounting and human resources.

With 15 years of property management experience, Glenne is accountable for overall associate engagement, client retention and delivering on our promise of service excellence to our board of directors through living our core values every day.

Prior to this role, Glenne was an owner and operator of a boutique property management firm in Vancouver. During his time there, he led the company to significant growth through a comprehensive reorganization of the company. Glenne brings a strategic mindset, a focus on providing operational and service excellence and a commitment to enhancing the lives of the people and the communities that he serves.

As Vice President, Client Accounting for Western Canada, Karen Keebler is responsible for the management of the client accounting and financial services teams. In this role, she oversees the execution of clients’ financial reporting, budgets, and other accounting operations. She encourages improved client service and process efficiencies.

Karen has over 15 years of senior management experience in various industries. Prior to joining FirstService Residential, Karen held the position of Chief Financial Officer at a private construction subcontractor and before that, a public technology company.

Karen holds a Bachelor of Commerce degree from the University of Calgary and is a Chartered Accountant. She is a member of CPA Alberta.

Andrew serves as Regional Director for FirstService Residential. In this role, he is responsible for supporting community managers in their daily operations, while also ensuring that all onsite staff are delivering exceptional service to boards of directors and residents.

Andrew possesses extensive experience with strategic planning, contract negotiation, cost containment and contract and vendor management. A leader in corporate services with the commercial real estate sector for over 30 years, he has a proven record of providing customer first solutions. 

Before joining FirstService Residential, Andrew was General Manager Western Canada for a publicaly traded REIT. Andrew holds a B.Ed. from Concordia University in Montreal and is a licensed realtor and broker of record for FirstService Residential in Alberta.  

As Regional Director in Calgary, Lauren Larre Is responsible for a group of professional community managers, overseeing their day-to-day operations. A leader in the customer and client service field for 15 years, she has a proven record of building high performing teams that embrace customer service excellence.
 
Larre believes that it is important to constantly look for ways to improve our service to our customers. She asks herself daily, “how can I wow my clients today?” By focusing on this question, following through and owning each challenge she faces, she is able to foster and build great business relationships.
 
Before Larre joined FirstService Residential, she was a regional director for four provinces with Herbal Magic and also an area manager with Broadstreet Properties. She holds a Bachelor’s degree in Sociology from the University of Saskatchewan.

Amanda Leclerc is the regional director of the Edmonton branch. She has seven direct reports on her team, including four community managers, two community administrators, and one project administrator.

Her responsibilities include strategy and implementation of operational policies and procedures, associate supervision, training and engagement, and client satisfaction, retention and growth.

Amanda holds a real estate licence and is a member of the Realtors Association of Edmonton. Prior to joining the FirstService Residential team, most recently Amanda traded in residential and commercial real estate for seven years and was named “Rookie of the Year.” After corporate positions in the medical data and freight industries, Amanda owned and operated a small business in the home renovation field.

Amanda’s entrepreneurial background and mindset is extremely beneficial to her position and is demonstrated through the care and pride that she invests into her team and career at FirstService Residential each day.

As the Director of Business Development of Alberta , Colin Jones is responsible for the continued growth and strategy of FirstService Residential’s Market throughout Alberta. Colin brings over 20 years experience in Business in Canada and United Kingdom and as the Business Development Director for Alberta he has spent more than 10 years managing corporate and blue chip accounts. He has a high level of integrity and is adept at gaining buy-in from stakeholders including corporate executives and managers.

Colin has held a number of roles from regional to national and he is proud to have spent the last 6 years being a part of the FirstService Brands. He is committed and honoured to support the leadership team in Alberta by ensuring the right partnerships and smooth onboarding of our current and prospective clients.

As the Manager of Human Resources for FirstService Residential Alberta, Andrea Alexander is a strong advocate of the company’s values. She works closely with the leadership team and associates to provide support and guidance that align with business strategies and HR compliance needs. Her responsibilities include: recruiting, new employee orientation, performance management, payroll, benefits administration, and employee relations for more than 200 passionate individuals.

With over ten years of previous HR managerial experience in retail and sales-driven environments, Andrea has a depth of knowledge in leading highly efficient teams in both front and back office environments. Andrea holds a Bachelor’s Degree in Human Resources Management from Fleming College in Peterborough, Ontario.