Our goal is to deliver long-term value to developers, boards and the residents of the community associations we serve.
Through steadfast innovation and new product development, including state-of-the-art proprietary tools and management systems, we are uniquely positioned to offer an unparalleled level of service to our clients and their residents.
To better meet the needs of our client associations and boards, we developed CommunityConnect, the industry’s only fully integrated community management system. This user-friendly, web-based platform simplifies virtually every aspect of community management and communication between property managers, association boards and community residents. Developed from the wish lists of more than 6,000 community managers and board members, this proprietary management tool is an exclusive resource for our clients and is currently available in over 3,000 communities nationwide.
CommunityConnect’s innovative communication, project management and documentation tools enable instant access to community information, enhanced by universal compatibility with the web and smart phones.
The proprietary ConnectPLUS product is smart software that unites community and property-specific amenities with security and management functions under one simple interface. This advanced system can be accessed by any PC over the web and can be integrated with many types of wireless and in-wall touch panels. This technology creates a truly comprehensive, value-added service that provides convenient access and valuable information to clients and their residents. Enhanced features include visitor/contractor management, valet, amenity and dining reservations, concierge services, social networking and package tracking.
Client Care Center
CommunityConnect powers our Client Care Center where dedicated representatives are on hand to answer resident questions anytime. More than 500 community-specific questions are populated in the database and more than 90% of resident questions are answered on the very first call.