Community Association Management

North America’s leading community association
management company

For three decades, FirstService Residential has earned its place as a valued resource for managed communities in many of the most prestigious communities in North America. We provide services tailored to the needs of master planned communities and homeowner associations.  Through our professional property management services, programs, systems and education services, we ensure that homeowners and residents optimize the value of their properties and maintain environments that provide the best quality of life.  We understand that for many people, their homes are their most important assets, so this is a responsibility we take very seriously.

We also provide strategic planning processes tailored to the goals of community board members. The future of every community association begins with a vision— a framework that brings a community to life and creates a legacy for future homeowners. Our strategic planning services provide the necessary tools to support each board of directors as they translate that vision into a secure and well-planned future for the community association they represent.

A host of unique services set us apart as the community association management company
of choice:

• Strategic planning
• Financial management
• Physical asset analysis and preventive maintenance programs
• Leadership planning
• Proprietary technology innovations
• Board member training
• Transitioning programs
• Industry-leading training and professional development
• Workflow management processes and systems

Our trained professionals provide the following property management services to our clients:

• Enforcement of CC&Rs, Bylaws, and ARC Guidelines with violations monitoring
• Proper and accurate billing recordation and tracking of assessments
• Handling accounts payable, receivables and association financial statement preparation
• Budget and reserves preparation
• Documentation of association business
• Proper storage of association records
• Coordination and implementation of legal activities through association attorneys
• Coordination with association agents for insurance needs and requirements
• Vendor qualifying and oversight
• Coordination of board of director activities
• Annual meetings and board member elections
• Communication of information to and from residents
• Recruiting, hiring, training and evaluating personnel
• Management of association owned properties and easements
• 24-hour emergency service
• Common area maintenance and inspections
• Gate access control systems management
• Website development and/or maintenance
• Community programs and event planning
• Managing developer relations
• Volunteer recruitment and training

Our goal is to live up to our promises, exceed our clients’ expectations and develop lasting relationships with the communities we serve.